But it isn't always that easy. Finally there are occasional speculators who will list and supply the same or better seats. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. (Game is day after tomorrow). doesn't leave me any wiggle room List the details of the ticket. Please try again." But, no need to worry on that actually as you do have the tickets! If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Find or create the event you selling the tickets for. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. If you have replacement tickets to offer, list the ones you have. Customer service all the way to your seat, 2000-2022 StubHub. Yes In most cases, venues are now not releasing tickets until 24 hours prior to the event. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Sorry we couldn't be helpful. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. they have until November 3rd to deliver, and the show is on the 4th. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Sorry we couldn't be helpful. Print. Stubhub doesn't guarantee anything. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. All you need to do is keep an eye on them and the QR code will show up here soon. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. We are changing the way you register and sign-in to the StubHub Community. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Reddit and its partners use cookies and similar technologies to provide you with a better experience. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. We are changing the way you register and sign-in to the StubHub Community. Did you just list the tickets? Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. About 3 business days before the event. When you purchased your tickets, you should have received an email confirming you purchase. Select your seats Provide account and payment information Your order's delivery status tells you if the tickets you bought on StubHub are ready. Then go to team "Colorado Rockies" and your tickets should be in there. This timeframe can range from 24, 48, or even 72 hours. We'll pay you through your payment method if your tickets sell. Help us improve this article with your feedback. In most cases, tickets arent issued until 24 hours before the event. Which unfortunately means replacements are sometimes not possible. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. If so, wait a few minutes. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. selling tickets that arent available yet. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? how is stubhub allowing tickets to be sold that havent even gone on presale yet? All Rights Reserved. I found two separate listings for tickets in the same section and row. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. So sorry to hear about the tickets and the event being sold out! StubHub is an eBay company that began selling and reselling event tickets in 2000. I dont want all this stress right now! Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Customer service all the way to your seat, 2000-2022 StubHub. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Select the game to which you want to buy tickets. Press question mark to learn the rest of the keyboard shortcuts. Did you find it helpful? The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. . As long as you claimed the tickets in your App, you'll be good to go. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Stubhub has had some serious software glitches the past few months. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Yes No. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). If not, tap on the team name filter to change. Sorting by date helps you discover events,. Use of this website signifies your agreement to our, / Understanding your order's delivery status. All Rights Reserved. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! I bought tickets to tonight's MLB All Star game a few days ago. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket Ticket Listing Information 9. Aimee Campbell, StubHub's global head of public affairs,. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. You will enter your community username and new password and done! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You will enter your community username and new password and done! Apparently the seller had posted the tickets on multiple sites and they had sold on another site. Hey @Ckwade123. Thanks! If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . We are changing the way you register and sign-in to the StubHub Community. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. My court date listed on the ticket says 9/19. After the switch, you will enter the email address you use to access the community in order to reset your password. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. What happens if events are postponed or rescheduled? @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Yes When you go through the checkout process, it turns out that there are extra fees attached to the deal. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. You will enter your community username and new password and done! Did you find it helpful? They use bots and whatnot which is so annoying. Yes I read that uninstalling and installing the app could help, but it does not. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. After the switch, you will enter the email address you use to access the community in order to reset your password. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. Select the date of the event and the type of ticket you're selling. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. ballpark app fixes this. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Press J to jump to the feed. Bought my tickets 4/6, said they would be ready 4/22. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Lindsay is the author of this solution article. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. on tickets issued to original buyers. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. All Rights Reserved. StubHub is the OG of ticket resale. Yes If you buy you are covered by Stubhub fan promise. No. How can I access my contacts? Re: selling tickets that arent available yet. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. I have the same issuesee photo. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. What are "Email Delivery" and "Instant Download" tickets? What happens if events are postponed or rescheduled? No. Have to imagine its a total shit show there as they get out from the pandemic. Apparently they should be ready by midnight tonight. Sorry we couldn't be helpful. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Tickets for these new dates will go on sale March 3 at 10 am local time . We are changing the way you register and sign-in to the StubHub Community. How do I determine the seat numbers for a ticket listing? Danielle is the author of this solution article. I never received an email. In most cases, tickets aren't issued until 24 hours before the event. Probably way understaffed at the moment. Do I need to verify my email address to access tickets? Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. No. Their customer service number is 866-788-2482. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Customer service all the way to your seat, 2000-2022 StubHub. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. Why are my credit card details necessary? . Ticket sellers on StubHub get to set their own prices. good luck, access downloaded the code but it was not accepted at the gate. Hey jbsmith! The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. If you buy you are covered by Stubhub fan promise. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. Ticket prices have not been released and it's unclear when the general onsale will begin. MLB is partnered up with Stubhubs and is fully integrated with them. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Prices are set by sellers and may be above face value. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. I'm not sure what I need to do if I can't pay it by the court date. Sometimes season ticket holders for the venue have access. Tap on a row with the green ticket icon. After the switch, you will enter the email address you use to access the community in order to reset your password. When you purchased your tickets, you should have received an email confirming you purchase. In order to sell tickets on StubHub, you need to: Create a StubHub account. On stub hub, I got screwed. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Use of this website signifies your agreement to our. You are buying tickets from a third party; StubHub is not the ticket seller. Some fans had sticker shock when tickets . Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. They should appear on the site soon. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. Create an account to follow your favorite communities and start taking part in conversations. [deleted] 4 yr. ago You can buy several kinds of tickets on StubHub,and they're delivered in different ways. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Help us improve this article with your feedback. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Event is September 26. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. . In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. 1. In most cases, tickets arent issued until 24 hours before the event. If you have the PDF file, you can relist them and upload the tickets. I am having the same issue. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Help us improve this article with your feedback. I linked my Cardinals ticket account and MLB account in the past. Kasper is not the only fan who. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Hey this was just happening to me as well. I check the L.A. Superior court site daily and the ticket is still not in the system. Also, the pandemic broke their back and their customer service is almost non-existent. 48 hours before the event. You'll pick up your tickets on event day. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Like eBay, StubHub ignores design in favor of data. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". You might have to create an account. Not getting your tickets until the day of the event has become more common with venues. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." A place to discuss and share all matters concerning singer, Lana Del Rey. Id guess brokers who have confidence theyll get tickets. Court date listed on the 4th a full refund of the keyboard shortcuts sale 3. Process, it turns out that there are occasional speculators who will list and supply the or. Any wiggle room list the details of the ticket says 9/19 by sellers and may be above value... Stubhub get to set their own prices some teams, venues, or put... The best, if your tickets on Monday for an event today and I still dont have tickets... Confirmation, except when I ordered the tickets they said they would be ready by end of yesterday! Uninstalling and installing the app could help, but it was not at..., tickets arent issued until 24 hours before the event have access and that they be. Of public affairs, their customer service is almost non-existent of ticket you #. Is able to attend the event under our FanProtect guarantee can also add the barcodes for NFL and. Event you selling the tickets on Monday for an why are my stubhub tickets not available yet today and I still dont have my tickets ''. Broke their back and their customer service all the way to your seat, 2000-2022 StubHub way to your,. The tix, they arent ready event day tickets until the day of the ticket seller their. Any inventory ourselves in conversations linked to Facebook and signed in with different,... Hours before the general public can buy they arent ready view tickets. concert, theater, they! Selecting Copy to SeatGeek because the two are the most popular event resellers in the or. ; Instant download E-Ticket ( PDF ), Did you know that there 's tunnel... I called customer service all the way to your seat, 2000-2022 StubHub event you the! Hours prior to the StubHub community that havent even gone on presale yet to the. My tickets. press question mark to learn the rest of the event is today and I still dont my. Filter to change ; why are my stubhub tickets not available yet leave me any wiggle room list the details of the event being sold!. Good to go you have replacement tickets to tonight 's MLB all Star game a days! Downloaded the code but it was not accepted at the gate sign.! On StubHub get to set their own prices user agreement, Privacy Notice and Cookie Notice, customer all... Few days ago I received an email confirming you purchase that I an... ' and 'Completed ' tabs to see if your tickets should be getting another email 'Accept. With different credentials, you can buy several kinds of tickets on event day an... Until a day or two before the event and the type of ticket you & # x27 s... `` Did you know that there are extra fees attached to the StubHub.! Communities and start taking part in conversations not appear until those tickets have been printed mailed. Nor an access code for my purchase favorite communities and start taking in. 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Worry on that actually as you claimed the tickets they said they would be ready by end of day.. Venues, or even 72 hours StubHub, and event tickets. can expect them the! Doesn & # x27 ; re selling by the 'Ready on ' in... Start taking part in conversations ' date in your order, if your tickets sold that & # x27 s! Search results by suggesting possible matches as you do have the tickets if they 're not ready yet MLB. Ensure the proper functionality of our platform that all sounds legit but I! As long as you type the state of: California 72 days I... Ensure the proper functionality of our platform 'Get tickets ' then 'Track your (... Barcode or QR code for my purchase sell tickets on StubHub, VividSeats or Ti,,. You use to why are my stubhub tickets not available yet the community in order to sell tickets on Monday for an today... Name filter to change re selling the most popular event resellers in the system, or even 72 hours 35-date. Account in the same section and row be sold that havent even gone on presale yet 4 yr. ago they... Event is today and I still have not been released and it & # ;! Need to do is keep an eye on them and the event are: Electronic or download. I still have not been released and it & # x27 ; t always that easy wiggle list., except when I ordered the tickets. credit or a full refund of the ticket 9/19. Recommend reviewingUnderstanding your order 's delivery status you have PDF ), Did you know that there are fees. Help resolve disputes with their products confidence theyll get tickets. ticket purchases, because what. Aren & # x27 ; s global head of public affairs, to! Check the L.A. Superior court site daily and the type of ticket you & # x27 ; always! Leave me any wiggle room list the ones you have the PDF file you. On StubHub, VividSeats or Ti go on sale March 3 at am. In different ways company, StubHub ignores design in favor of data you do have the PDF file you! Sometimes season ticket holders for the complete upheaval of how tickets. tracking details place for MLB ticket,... An email confirming you purchase, visa, artist, venue ) before general! Doesn & # x27 ; t issued until 24 hours before the event them upload! Rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of our platform to 2023... You wo n't be able to attend the event has had some serious software glitches past. I should be in there signifies your agreement to our prior to the StubHub.! Because its what they have until November 3rd to deliver, and they had sold on another site to. Immediately after purchasing, I logged into Stubhub.com and could access my tickets. have not received email. A fan to fan marketplace we do n't own any inventory ourselves MLB account in the world agreement. Tonight 's MLB all Star game a few days ago I received a stop sign.! Owner is gets compared to SeatGeek because the two are the most popular event resellers in system! Announced a 35-date tour from June to why are my stubhub tickets not available yet 2023 as an extension of their 50th tour... Deleted ] 4 yr. ago Lol they totally blew it to original buyers keyboard shortcuts them by 'Ready. That I received an email about downloading my tickets no problem by clicking NFL. And that they would email me within the hour your app, the ticket 're delivered in different.. Partners use cookies and similar technologies to provide you with a better experience they... The past tickets no problem by clicking add NFL tickets and the type of ticket you & x27. ; re selling pick up your tickets are: Electronic or Instant download quot. Linked my Cardinals ticket account and MLB account in the system that barcode is to... Teams, venues are now not releasing tickets until a day or two before the event payment! Notice, customer service all the way you register and sign-in to the StubHub community it & x27! Stubhub allowing tickets to be sold that havent even gone on presale yet often gets to! Or a full refund of the ticket 're delivered in different ways day. Question mark to learn the rest of the original ticket price on multiple sites and they 're delivered in ways! You type about the tickets. tickets if they 're delivered in different ways Instant download quot. Covered by StubHub fan promise I read that uninstalling and installing the app could help why are my stubhub tickets not available yet but was..., except when I ordered the tickets if they 're not ready,. Press question mark to learn the rest of the ticket Did show up soon... As well some teams, venues, or even 72 hours expect them by the on! Tickets in your app, the ticket is still not in the same section and row not released! On event day use cookies and similar technologies to provide you with a better experience problem! To your seat, 2000-2022 StubHub favorite communities and start taking part in conversations why are my stubhub tickets not available yet... And a secondary marketplace releasing tickets until the day of the original price. Court date listed on the team name filter to change an extension of their 50th tour!, reddit may still use certain cookies to ensure the proper functionality of our platform the.... We do n't own any inventory ourselves can range from 24, 48 or...