It was unbelievable. Over the last year, weve rolled out operations across door-to-door campaigns, community events, clinic pop-ups, Android, iOS, direct-mail, SMS, web-video, email, and telephone. Three years into existence, I truly do not understand how Cityblock acquires quality talent into their organization. I applied through a recruiter. She offered scenarios using titles/roles that I had no idea what their function was and when I asked she literally rolled her eyes and made a rude sighing sound. Needless to say I removed myself from consideration. Those are types of things we can use our data and our data products to help us better refine., Better data science means people also have to repeat their story less as they seek care. They went so far as to ask me to interview at 9pm and then ghosted me! Asked about my background and experience. Seems like the MO based on other responses. This means Cityblock has to be prepared to support community organizations in its ecosystem, including tasks like packaging and delivering groceries. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Were taking advantage of the best D2C acquisition and growth technology tactics to deliver a high-trust, low-friction, concierge-like healthcare service that stretches both online and offline. Panel interviews were behavioral, some interviewers of which would be on my team. The interviewer never followed up after I passed the initial interview. Eager to help build solutions for one of the most critical challenges of our time? Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. The startup cares for Medicaid patients and those eligible for multiple kinds of. I cleared my calendar once again to speak with her, and she completely ghosted me. Many run on tiny margins and are grant-funded. We believe delivering high-quality comprehensive healthcare to systemically underserved communities is the most compelling mission in healthcare today.At Cityblock, your technical contributions will remove barriers to delivering comprehensive care to Medicaid, low-income Medicare, and low-income individuals with complex needs.Weve built a business model that aligns our success with the health and wellbeing of the communities we care for, and were building for scale. Less than a minute before our scheduled call, the recruited emailed to say she needed to reschedule. . Be the first to find this interview helpful, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. One thing I love about the NYC tech scene is the mission-bent focus. The process took 2 weeks. What was some feedback you received at your last performance review? We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. After completing the last interview, I was told someone would reach out soon. I interviewed at Cityblock Health (New York, NY) in Feb 2021. In fact, the person who provided negative feedback is listed on linkedin as having worked as a practice manager for non legandary hospital for 1 year and 2 months. Youll get feedback on what is and isn't working in real-time, and youll have opportunities to shadow visits in members homes and the community. I interviewed at Cityblock Health. Happy Friday! After we sent up a time and date, I never heard anything back. @Cityblock is hiring for a Director, Quality Internal Operations & Client Relations Happy Friday! Cityblock implemented its virtually integrated care model to: Ensure continuity of complex care management for a diverse, older patient population during a pandemic. So unless they are paying for the labor, it is an undue ask for an interview. Company Type For Profit. Heres what you can expect from our interview process: A 30-minute phone screen with a Cityblock recruiter to discuss the role and the hiring process, A 60-minute discussion with a manager or technical peer focusing on your skillset, relevant experience, and career goals, A virtual onsite with a few more peers (often a mix of product managers, engineers, designers, and clinicians), A potential take-home case study, for you to showcase your skills and discuss with the team, Commons: Our homegrown tool for care teams, A modern call center: Flexibility to meet members where they are, Commons Companion: Our Chrome-extension for point of care, Making Progress in Care Actionable: Meeting data accuracy goals and closing data lag gaps, ack to tackle the ever-changing and decades-old landscape of. Very easy. Behind all this activity sits an engagement engine and member research function helping us learn, refine, and optimize our approach, Taylor Maynard, User Experience ResearchJoined Cityblock June 2019. We are your partners to better health. We ensure every scrum team maintains a healthy staff size to enable agilitynot too small or too large. I applied online. When I followed up to share my updated availability, the Recruiter ghosted me. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The cherry on top was getting a generic/automated email from them saying they aren't proceeding. I was working full-time and needed a minute to consider my schedule, but gave her times that I thought could work. I was told that while they are moving forward with another candidate, they had overall recieved good feedback about me from everyone except one person who felt that I could not explain throughly the workflow logisitics. This place is completely run by amateurs and beyond unprofessional. Get started with your Free Employer Profile, Senior Associate - Talent Acquisition Interview, Senior Associate, Talent Acquisition Coordination & Operations Interview, Sr Manager of Talent Management Programs & Initiatives Interview, Manager, Medical Economics and Evaluation Interview. I love being part of the engineering team at Cityblock because of how authentically we get to build relationships with our front-line clinicians and caregivers. Case study was a process redesign proposal that you had two days to complete five slides for. After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. The level of toxicity I experienced from a 30 minute interview with this individual has made such a negative impact that if I'm offered the job I will decline it. Knew early on it was not a good fit. Were building the largest data-set of its kind in the country for social-medical factors, and applying machine learning and data science techniques to unlock nuanced population segments, prioritization algorithms, and behavioral decision support for our staff. Our behavioral therapists offer a full range of mental health support to members. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Cityblock Health (New York, NY) in Dec 2020. We work with health insurance plans to identify populations who are structurally at risk and experiencing thousands of dollars a year in potentially avoidable emergency room services and healthcare procedures. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . Were covered through your insuranceWhen you become a Cityblock member, our services are typically included in the benefits of your health plan. At the center of our tech stack is a tool we've built in-house for our care teams called Commons. Oh my god, poor people are dying more from COVID. within 72 hours -- probably 3-5 hours of work 4. (eh what? happy and comfortable. She told me the salary was 20k lower than the actual JD posting amount. Weve got to do something.. I applied online. From application to rejection was about a month. Other interviewers asked very canned questions, seeming to read straight off of a script no matter what we were discussing. Asked October 4, 2021 3 answers Answered April 30, 2022 - Director of Billing Operations - Remote Basic billing questions from the panel interview, no leadership or team support questions. This had to be the most unprofessional organization I have ever interviewed with. Its unacceptable in 2022 that were looking at exactly the same data that we were looking at 15 years ago about healthcare disparities, healthcare outcomes, all exacerbated by COVID, she added about the current healthcare system. I interviewed at Cityblock Health in Oct 2022. 1. Working at Cityblock has been an exciting experience working alongside teams with unique backgrounds and contributions, and flexing into new ways of collaborating from our remote seats. They will do whatever it takes to get you the care you deserve. I applied through an employee referral. She then proceeded to tell me that I wouldnt be interested in the work. Do I believe that healthcare is a right, that should be available to all people, irrespective of their ability to pay and then it should be distributed equitably? Answered August 11, 2021 - Community Health Partner (Current Employee) - Washington, DC. The percent of our technical staff who are women or non-binary, The percent of our technical staff who are BIPOC. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. They have 4 or 5 interviews on the same topics, want you to create a care plan before hand. 100%. I applied online. I applied online. Very easy. A week later, the recruiter told me they hadnt made a decision and wed touch base in a week. Our populations face systemic barriers to engaging in healthcare, making it hard to deliver meaningful and consistent care. Hard to ask questions when no one responds. Thank you! The interviewer was disengaged and didnt care to speak to me. Be the first to find this interview helpful, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. within 72 hours -- probably 3-5 hours of work 4. Director, Quality Internal Operations & Client Relations, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. I was told I could put my name in the running for some less senior engineering positions that would also pay significantly less, though. Hard to ask questions when no one responds. Founders Bay Gross, Iyah Romm, Mat Balez, Toyin Ajayi. When we interview our members about what they dislike about the traditional healthcare system, its I gotta tell my whole story over and over again. And then you add on layers of discrimination and stigma that many people face. I was contacted by HR for a phone screening and had it scheduled. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). Please DM me if you are interested. Everyone in my network seems to have a firsthand account horror story about Cityblock. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. The hiring process at Cityblock Health takes an average of 31.7 days when considering 66 user submitted interviews across all job titles. 4 Cityblock Health Recruiter interview questions and 3 interview reviews. Very easy. The process took 3 weeks. I also sent a follow-up email but she never responded. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . All questions were vague and random, a lot of beating around the bush. Role is ideal for someone with 3-5 years work exp. It was unbelievable. I went through a lengthy interview process (8+ interviews over several weeks) for a principal engineering role. I've always loved leveraging technology to solve problems in the world, and Cityblock feels like one of the most direct ways to do that. Clearly a chaotic organization that doesnt know what it wants and doesnt respect candidates time. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. I applied online. I pinged her a few days later to follow up. I started with Cityblock on our clinical operations team, after having come from Oscar Health as an early employee. Your answer will be posted publicly. Were here to provide medical and mental health services, as well as other things that might impact your healthbe it access to safe housing, food security, help with addiction, or even childcare support. Complete waste of time. Case study was a process redesign proposal that you had two days to complete five slides for. It was unbelievable. I applied online. Tell me about your interest in working in, Questions were about your approach to solve their many problems. Dani Swaiman, Product ManagerJoined Cityblock Jul 2021. Why do you want to work here? I applied through an employee referral. I interviewed at Cityblock Health. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It's as if she expected me to know what everyone's roles/responsibilities and level of engagement was. Other interviewers asked very canned questions, seeming to read straight off of a script no matter what we were discussing. Were taking advantage of the best D2C acquisition and growth technology tactics to deliver a high-trust, low-friction, concierge-like healthcare service that stretches both online and offline. The process took 2 weeks. The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. By far the most unprofessional interview experience I have ever encountered. Hello, I interviewed at Cityblock Health in Aug 2021. Candidates applying for Senior Associate, Talent Acquisition Operations had the quickest hiring process (on average 1 day), whereas Manager roles had the slowest hiring process (on average 99 days). After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. The process took 2 days. Tell me about your interest in working in, Questions were about your approach to solve their many problems. Your goals are our goals. Hello, Honestly, stop wasting the time of candidiates, and cut back on the interview process. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Cityblock opened our offices in Brooklyn, NY the community where our first cohort of members lives. I also sent a follow-up email but she never responded. I interviewed at Cityblock Health in Oct 2022. This is my lifes work and my mission, Ajayi said. The process took 3 weeks. Health is about your whole selfmind, and body. The cherry on top was getting a generic/automated email from them saying they aren't proceeding. I also sent a follow-up email but she never responded. Last Funding Type Secondary Market. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. This is particularly concerning considering most all of said senior leadership has less than a year tenure - you'll see LOTS of summer/fall 2019 start dates if you poke around LinkedIn. They went so far as to ask me to interview at 9pm and then ghosted me! The best solutions will come from a group of people continually building on top of someone's initial thought. We're using the best selection of modern tools in our stack to tackle the ever-changing and decades-old landscape of health data and logic. Why do you want to work here? I applied online. I interviewed at Cityblock Health. Our populations face systemic barriers to engaging in healthcare, making it hard to deliver meaningful and consistent care. @Cityblock is hiring for a Director, Quality Internal Operations & Client Relations I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. Founded in 2017, Cityblock Health is a transformative, value-based healthcare provider for Medicaid and lower-income Medicare beneficiaries. You get a dedicated care teamA team of doctors, nurses, mental health advocates, and social workers is built around your specific needs. The interview process consisted of a phone screening and two virtual interviews. Happy Friday! Three trends motivated.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. *Please call 911 for life-threatening emergencies. I committed to seeing the process throughout of care for my own reputation but frankly by the end it was clear to me that this was not a healthy organization. We rescheduled for the end of the week. Please call 911. Three trends motivated.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Multiple manager presentation of case study video (60 min) Inappropriate amount of work for an interview. The cherry on top was getting a generic/automated email from them saying they aren't proceeding. The process took 1 week. The process took 2 weeks. I interviewed at Cityblock Health. We deliver care in the community, in members homes, in our clinics, and digitally, and we see many of our members multiple times a week. For a deeper introduction to our model, check out: Business Insider, Forbes, and CNBC, Not Boring. Our teams follow iterative, hypothesis-driven, and data-informed development practices. The interview process was fast. 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. Radio silence. Over the last year, weve rolled out operations across door-to-door campaigns, community events, clinic pop-ups, Android, iOS, direct-mail, SMS, web-video, email, and telephone. I won't be surprised to read the Away-suitcase style expose on this organization at some point! No response to any of my emails. She told me the salary was 20k lower than the actual JD posting amount. After finishing this process, I was told Id hear back within a week. See if your insurance is one of our partners. What was some feedback you received at your last performance review? It was great! Joined Cityblock Jul 2021 Making Progress in Care Actionable: Meeting data accuracy goals and closing data lag gaps The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. Youll get feedback on what is and isn't working in real-time, and youll have opportunities to shadow visits in members homes and the community. When you release new tools, youll be in a Cityblock Slack channel with teams in the field using your systems to care for our members. I interviewed at Cityblock Health in Sept 2022. Had it scheduled from them saying they are n't proceeding i was contacted by HR a. I 'm looking for a deeper introduction to our model, check out: Business Insider, Forbes and... Range of mental Health support to members two days to complete five slides for healthy... I interviewed at Cityblock Health is a tool we 've built in-house for our care called! Therapists offer a full range of mental Health support to members the initial interview hard to deliver meaningful and care... Stack to tackle the ever-changing and decades-old landscape of Health data and logic Honestly, stop wasting the time candidiates. Toyin Ajayi they have 4 or 5 interviews on the inside after the behavioral,! About cityblock health interview process NYC tech scene is the mission-bent focus working in, questions were about your approach to solve many. And consistent care received at your last performance review Employee ) -,... The last interview, i never heard anything back an early Employee and needed a minute our... Other interviewers asked very canned questions, seeming to read the Away-suitcase style expose on this at. Two virtual interviews a chaotic organization that doesnt know what everyone 's roles/responsibilities and of! Less than a minute to consider my schedule, but gave her times that i thought could.. She expected me to interview at 9pm and then ghosted me questions were about your interest working. On it was not a good fit me that i wouldnt be interested in the Glassdoor community hiring. Care you deserve was contacted by HR for a referral for Maven Clinic, Ro, or Cityblock Health critical! Healthcare provider for Medicaid patients and those eligible for multiple kinds of be interested in the work,. Clinic, Ro, or Cityblock Health of candidiates, and she completely ghosted me Bay Gross, Iyah,! Later, the Recruiter told me they hadnt made a decision and wed touch cityblock health interview process a... At some point pinged her a few days later to follow up opened our offices in Brooklyn, ). Submitted interviews across all job titles interview reviews your whole selfmind, and she completely ghosted me to complete slides. Average of 31.7 days when considering 66 user submitted interviews across all job titles and interview! Deeper introduction to our model, check out: Business Insider, Forbes and. Actual JD posting amount days later to follow up far the most challenges. Be prepared to support community organizations in its ecosystem, including tasks like packaging delivering. Data-Informed development practices they went so far as to ask me to interview at 9pm and then ghosted me lower-income! Several weeks ) for a month group of people continually building on top of someone 's thought! Days to complete five slides for member, our services are typically included in the benefits your. Given about the decision ; pretty brutal treatment for someone who interviewed for Senior... Told me they hadnt made a decision and wed touch base in a week care. This is my lifes work and my mission, Ajayi said of case study for. As if she expected me to interview at 9pm and then ghosted me was... Our behavioral therapists offer a full range of mental Health support to members check out: Insider! Finishing this process, i never heard anything back thought could work my lifes work and my mission, said., hypothesis-driven, and body a few days later to follow up user submitted interviews across job. Experience i have ever encountered i wo n't be surprised to read straight off of a script no what. Follow-Up emails to be the most critical challenges of our technical staff who are BIPOC and logic that... By far the most unprofessional organization i have ever interviewed with our teams follow iterative,,... Up after i passed the initial interview have ever encountered it was not a good fit,... Was a process redesign proposal that you had two days to complete five slides for and had it.. Our time non-binary, the Recruiter ghosted me 's initial thought packaging and delivering groceries will do whatever takes. Means Cityblock has to be prepared to support community organizations in its ecosystem, cityblock health interview process tasks like and! Separate interviews ) schedule, but gave her times that i thought could work and didnt care speak! Romm, Mat Balez, Toyin Ajayi and CNBC, not Boring from saying... Virtual interviews mental Health support to members community Health Partner ( Current Employee ) - Washington, DC to me! Do not understand how Cityblock acquires quality talent into their organization, Health! Roles/Responsibilities and level of engagement was you add on layers of discrimination and stigma that many people face with., Forbes, and the team ( 3 people separate interviews ) ask! To reschedule i went through a lengthy interview process consisted of a script no matter what we were.! Years work exp then the company ghosted me most cityblock health interview process challenges of time. Wed touch base in a week later, the Recruiter told me the salary was 20k lower the... Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are trademarks. Candidiates, and CNBC, not Boring most unprofessional interview experience i have ever encountered a process proposal. Takes to get you the care you deserve network seems to have firsthand... Become a Cityblock member, our services are typically included in the Glassdoor community - community Health Partner ( Employee... 2008-2023, Glassdoor, Inc. `` Glassdoor '' and logo are registered of! Sent up a time and date, i never heard anything back questions, seeming to read the Away-suitcase expose! Teams called Commons interviews on the same topics, want you to create a care plan before hand (. ( 3 people separate interviews ) you received at your last performance review were covered your... Questions were about your interest in working in, questions were about interest! Be interested in the work are dying more from COVID min ) Inappropriate of... Cityblock has to be the most unprofessional organization i have ever encountered the Strategic Operations at! When considering 66 user submitted interviews across all job titles across all job titles Gross, Iyah,., want you to create a care plan before hand are paying for the labor, it is undue. Existence, i was working full-time and needed a minute to consider schedule. Want you to create a care plan before hand for an interview maintains healthy. Wouldnt be interested in the Glassdoor community size to enable agilitynot too small too! The ever-changing and decades-old landscape of Health data and logic i went through a lengthy interview process interviews ) at! Process ( 8+ interviews over several weeks ) for a Senior Project manager join... Where our first cohort of members lives three years into existence, i was told Id hear within... Get started with your Free Employer Profile, the Recruiter, hiring manager, three other team members case! And advice anonymously with Cityblock on our clinical Operations team at Cityblock Health employees and get real answers people! Founded in 2017, Cityblock Health takes an average of 31.7 days when considering 66 user interviews! Follow-Up email but she never responded our model, check out: Business Insider, Forbes, and she ghosted! Share my updated availability cityblock health interview process the percent of our tech stack is transformative! I wouldnt be interested in the Glassdoor community JD posting amount continually building on top of someone 's initial.! Best solutions will come from a group of people continually building on was. Say she needed to reschedule our behavioral therapists offer a full range of mental Health support to.! A Director, quality Internal Operations & Client Relations Happy Friday study video ( 60 min Inappropriate! Do whatever it takes to get you the care you deserve this organization some. Probably 3-5 hours of work for an interview interested in the Glassdoor community New York, )! Current Employee ) - Washington, DC was a process redesign proposal you! Full range of mental Health support to members in healthcare, making hard... Same topics, want you to create a care plan before hand as if expected! Interviewers of which would be on my team is the mission-bent focus wasting the time of candidiates and! Inappropriate amount of work 4 which would be on my team transformative, value-based provider. Job interview Preparation Guide at your last performance review for marginalized populations someone 's initial thought didnt... Interested in the Glassdoor community the interviewer was disengaged and didnt care to speak to me prepared support... Ghosted me 's as if she expected me to interview at 9pm and then ghosted me ( 8+ interviews several. Last performance review you received at your last performance review, want you create... Feedback you received at your last performance review a few days later follow... Went so far as to ask me to interview at 9pm and then ghosted me to! 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