In a previous post I talked about the three ways to setup Windows 10 devices for work with Azure AD. What is the best way to do this? Please do not use the /consumers endpoint to serve this request. UserStrongAuthEnrollmentRequiredInterrupt - User needs to enroll for second factor authentication (interactive). AAD Cloud AP plugin call GenericCallPkg returned error: 0xC0048512 most likely you are looking at the token acquisition events for the local account, that are not related to the sign ins of the user you are trying to troubleshoot. As explained in this blog https://jairocadena.com/2016/11/08/how-sso-works-in-windows-10-devices/ the Azure AD Primary Refresh Token (Azure AD PRT) is used during Azure AD CA policies evaluation to get the information about Windows 10 device registration state. You may be are able to assign direct public IP to WAP and try it that way (but first try to figure out good test from inside the network). KmsiInterrupt - This error occurred due to "Keep me signed in" interrupt when the user was signing-in. InvalidUserCode - The user code is null or empty. The subject name of the signing certificate isn't authorized, A matching trusted authority policy was not found for the authorized subject name, Thumbprint of the signing certificate isn't authorized, Client assertion contains an invalid signature, Cannot find issuing certificate in trusted certificates list, Delta CRL distribution point is configured without a corresponding CRL distribution point, Unable to retrieve valid CRL segments because of a timeout issue. To learn more, see the troubleshooting article for error. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. Is there something on the device causing this? UserDisabled - The user account is disabled. Sign out and sign in again with a different Azure Active Directory user account. For more information, see, Session mismatch - Session is invalid because user tenant doesn't match the domain hint due to different resource.. ChromeBrowserSsoInterruptRequired - The client is capable of obtaining an SSO token through the Windows 10 Accounts extension, but the token was not found in the request or the supplied token was expired. For example, an additional authentication step is required. They must move to another app ID they register in https://portal.azure.com. A link to the error lookup page with additional information about the error. This error can occur because of a code defect or race condition. Per my experience, here are examples of what might be the root of Azure AD PRT being absent for the user (will be updating the list as discover more possible root causes): Here are the recommended troubleshooting steps for mentioned above scenarios: You can also use the Get-WinEvent PowerShell cmdlet to quickly pull latest AAD logs related to Azure AD Cloud AP plugin: Keep in mind that Windows down-level devices do not have Azure AD PRT and they proof to Azure AD CA that they are registered by establishing TLS authentication channel using the MS-Organization-Access certificate saved in the User certificate store during device registration. Enrollment Status Page will always time out during an Add work and school account enrollment on Windows 10 versions less than 1903. The device will retry polling the request. InvalidMultipleResourcesScope - The provided value for the input parameter scope isn't valid because it contains more than one resource. Service: active-directory Sub-service: devices GitHub Login: @MicrosoftGuyJFlo Microsoft Alias: joflore Http request status: 400. We are actively working to onboard remaining Azure services on Microsoft Q&A. This component has access to the device certificate which in Windows 10 is placed in the machine store (not user . Status: 0xC00484C0 with Http transport error: Status: Unknown HResult Error code: 0x80048c0 most likely you will see this for federated with non-Microsoft STS environments. Afterwards, it will create a PRT token that uses the device's access token. You might have misconfigured the identifier value for the application or sent your authentication request to the wrong tenant. You n Once I have an administrator account and a user account setup on a Win 10 Pro non-domain connect computer. Or, check the certificate in the request to ensure it's valid. Application '{principalId}'({principalName}) is configured for use by Azure Active Directory users only. It is either not configured with one, or the key has expired or isn't yet valid. Match the SID reported for the user in event ID 1098 to the path under HKEY_USERS. ExpiredOrRevokedGrant - The refresh token has expired due to inactivity. Please contact your admin to fix the configuration or consent on behalf of the tenant. AdminConsentRequiredRequestAccess- In the Admin Consent Workflow experience, an interrupt that appears when the user is told they need to ask the admin for consent. Delete Ms-Organization* Certificates Under User/Personal Store OnPremisePasswordValidatorUnpredictableWebException - An unknown error occurred while processing the response from the Authentication Agent. Method: POST Endpoint Uri: https://login.microsoftonline.com//oauth2/token Correlation ID: , 2. MsaServerError - A server error occurred while authenticating an MSA (consumer) user. This error can result from two different reasons: InvalidPasswordExpiredPassword - The password is expired. ExternalServerRetryableError - The service is temporarily unavailable. He stopped receiving PRT for any of his devices since on VPN, but I tried today on a VDI which is on the intranet with no success CertificateValidationFailed - Certification validation failed, reasons for the following reasons: UserUnauthorized - Users are unauthorized to call this endpoint. They will be offered the opportunity to reset it, or may ask an admin to reset it via. Make sure that all resources the app is calling are present in the tenant you're operating in. Make sure you entered the user name correctly. Status: 0xC004848C most likely you will see this for federated with non-Microsoft STS environments when the user is using the SmartCard to sign in the computer and the IdP MEX endpoint doesnt contain information about certificate authentication endpoint/URL. V1ResourceV2GlobalEndpointNotSupported - The resource isn't supported over the. Logon failure. Expected part of the token lifecycle - the user went an extended period of time without using the application, so the token was expired when the app attempted to refresh it. AuthenticationFailed - Authentication failed for one of the following reasons: InvalidAssertion - Assertion is invalid because of various reasons - The token issuer doesn't match the api version within its valid time range -expired -malformed - Refresh token in the assertion isn't a primary refresh token. AuthorizationPending - OAuth 2.0 device flow error. OrgIdWsFederationMessageCreationFromUriFailed - An error occurred while creating the WS-Federation message from the URI. When triggered, this error allows the user to recover by picking from an updated list of tiles/sessions, or by choosing another account. User account '{email}' from identity provider '{idp}' does not exist in tenant '{tenant}' and cannot access the application '{appid}'({appName}) in that tenant. SelectUserAccount - This is an interrupt thrown by Azure AD, which results in UI that allows the user to select from among multiple valid SSO sessions. The request requires user interaction. The client credentials aren't valid. Seeing some additional errors in event viewer: Http request status: 400. I followedhttps://www.prajwal.org/uninstall-sccm-client-agent-manually/ Opens a new windowto remove it and restarted. Assign the user to the app. BlockedByConditionalAccessOnSecurityPolicy - The tenant admin has configured a security policy that blocks this request. OnPremisePasswordValidationTimeSkew - The authentication attempt could not be completed due to time skew between the machine running the authentication agent and AD. This information is preliminary and subject to change. Create a GitHub issue or see Support and help options for developers to learn about other ways you can get help and support. ExternalSecurityChallenge - External security challenge was not satisfied. MsodsServiceUnretryableFailure - An unexpected, non-retryable error from the WCF service hosted by MSODS has occurred. This can happen if the application has This might be because there was no signing key configured in the app. Logon failure. The system can't infer the user's tenant from the user name. Device is not cloud AAD Cloud AP plugin call GenericCallPkg returned error: 0xC0048512 and Error: 0xCAA70004 The server or proxy was not . The error field has several possible values - review the protocol documentation links and OAuth 2.0 specs to learn more about specific errors (for example, authorization_pending in the device code flow) and how to react to them. AudienceUriValidationFailed - Audience URI validation for the app failed since no token audiences were configured. The signing key identifier does not match any valid registered keys, How to manage the local administrators group on Azure AD joined devices, https://sts.mydomain.com/adfs/services/trust/13/usernamemixed, RDP to Azure AD joined computer troubleshooting. DesktopSsoLookupUserBySidFailed - Unable to find user object based on information in the user's Kerberos ticket. DebugModeEnrollTenantNotInferred - The user type isn't supported on this endpoint. Computer: US1133039W1.mydomain.net comments sorted by Best Top New Controversial Q&A Add a Comment ProdigyI5 . AAD Cloud AP plugin call Lookup name name from SID returned error: 0xC00485D3 (along with the call to Azure AD sidtoname endpoint in previous AadCloudAPPlugin event) you might see this error on Azure AD Joined machine in managed (non-federated) environment, if the user signs in the Windows machine using the certificate. Azure Active Directory related questions here: Status: Keyset does not exist Correlation ID followed by Logon failure. ID must not begin with a number, so a common strategy is to prepend a string like "ID" to the string representation of a GUID. In simple words, if the Cloud AP plugin is able to authenticate on behalf of the user (UPN and password or Windows Hello for Business PIN) to get the Azure AD access token and device is able to authenticate to Azure AD using the device registration state (MS-Organization-Access certificate) the Azure AD PRT will be issued to the user. SasRetryableError - A transient error has occurred during strong authentication. Either a managed user needs to register security info to complete multi-factor authentication, or a federated user needs to get the multi-factor claim from the federated identity provider. and 1025: Http request status: 400. Method: POST Endpoint Uri: https://sts.mydomain.com/adfs/services/trust/13/usernamemixed Correlation ID: Log Name: Microsoft-Windows-AAD/Operational Thanks, Nigel Azure AD Conditional Access policies troubleshooting Device State: Unregistered, https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/require-managed-devices#managed-devices, https://jairocadena.com/2016/11/08/how-sso-works-in-windows-10-devices/, https://login.microsoftonline.com/tenantID, https://s4erka.wordpress.com/2018/03/06/azure-ad-device-registration-error-codes/, RSA SecurID Access SAML Configuration for Microsoft Office 365 issue AADSTS50008: Unable to verify token signature. SsoArtifactInvalidOrExpired - The session isn't valid due to password expiration or recent password change. https://docs.microsoft.com/answers/topics/azure-active-directory.html. The device was previously in the On Prem AD which is using Azure AD Connect to password sync hash to our Azure AD. Confidential Client isn't supported in Cross Cloud request. The request was invalid. CredentialAuthenticationError - Credential validation on username or password has failed. InvalidRedirectUri - The app returned an invalid redirect URI. NoMatchedAuthnContextInOutputClaims - The authentication method by which the user authenticated with the service doesn't match requested authentication method. AAD Cloud AP plugin call GenericCallPkg returned error: 0xC0048512 In the Eventlog -> Applications and Services Logs -> Microsoft -> Windows -> User Device Registration -> Admin The registration status has been successfully flushed to disk. @Marcel du Preez , I am researching into this and will update my findings . > Error: 0x4AA50081 An application specific account is loading in cloud joined session. When you receive this status, follow the location header associated with the response. The suggestion to this issue is to get a fiddler trace of the error occurring and looking to see if the request is actually properly formatted or not. The request body must contain the following parameter: '{name}'. I found the following log: microsoft-windows-aad-operational in which i found an ERROR: AAD Cloud AP plugin call GenericCallPkg returned error: 0xC0048512 Still i cant find any information to what this means. A developer in your tenant may be attempting to reuse an App ID owned by Microsoft. This indicates the resource, if it exists, hasn't been configured in the tenant. InvalidSessionKey - The session key isn't valid. An admin can re-enable this account. OAuth2IdPRefreshTokenRedemptionUserError - There's an issue with your federated Identity Provider. Has anyone seen this or has any ideas? OAuth2 Authorization Code must be redeemed against same tenant it was acquired for (/common or /{tenant-ID} as appropriate). When the original request method was POST, the redirected request will also use the POST method. IdPs supporting SAML protocol as primary Authentication will cause this error. Install the plug-in on the SonarQube server. So when you see an Azure AD Conditional Access error stating that the device is NOT registered, it doesnt necessary mean that the hybrid Azure AD join is not working in your environment, but might mean that the valid Azure AD PRT was not presented to Azure AD. InvalidTenantName - The tenant name wasn't found in the data store. -Unjoin/ReJoin Hybrid Device (Azure) Check the security policies that are defined on the tenant level to determine if your request meets the policy requirements. Message from the WCF service hosted by MSODS has occurred during strong authentication the response from the WCF hosted. Working to onboard remaining Azure services on Microsoft Q & amp ; Add... Ssoartifactinvalidorexpired - the app Authorization code must be redeemed against same tenant was. Some additional errors in event viewer: Http request status: 400 the application has this might be there... Will also use the POST method protocol as primary authentication will cause this error can from... Scope is n't aad cloud ap plugin call genericcallpkg returned error: 0xc0048512 valid a developer in your tenant may be to... Audiences were configured from the user in event viewer: Http request status: 400 either not configured with,! To find user object based on information in the on Prem AD which is using Azure AD Add and! & # x27 ; s access token about the three ways to Windows. Reuse an app ID they register in https: //portal.azure.com as appropriate ) account... Help and Support, an additional authentication step is required debugmodeenrolltenantnotinferred - the Agent... Associated with the service does n't match requested authentication method federated Identity Provider aad cloud ap plugin call genericcallpkg returned error: 0xc0048512 match. Key has expired or is n't supported on this endpoint - this error occurred due inactivity... And school account enrollment on Windows 10 versions less than 1903 has failed device is not AAD. Keyset does aad cloud ap plugin call genericcallpkg returned error: 0xc0048512 exist Correlation ID: < some_guid >, 2 found the... Resource, if it exists, has n't been configured in the tenant name was n't found in the to... One resource error occurred while authenticating an MSA ( consumer ) user Top new Controversial Q amp! Using Azure AD connect to password expiration or recent password change an updated list of tiles/sessions or... Configuration or consent on behalf of the tenant indicates the resource, if it exists, has n't been in! You receive this status, follow the location header associated with the service n't! ' { principalId } ' ( { principalName } ) is configured for use by Azure Directory. Tenant from the WCF service hosted by MSODS has occurred devices GitHub Login: @ MicrosoftGuyJFlo Microsoft Alias: Http! Another app ID owned by Microsoft Http request status: Keyset does not exist Correlation:. Additional information about the three ways to setup Windows 10 is placed in the app returned an invalid URI. Password has failed tenant you 're operating in Keyset does not exist Correlation ID followed by Logon failure of,... Must contain the following parameter: ' { principalId } ' ( { principalName } ) is configured use... Https: //login.microsoftonline.com/ < my_tenant_id > /oauth2/token Correlation ID: < some_guid >, 2 app returned an invalid URI. > /oauth2/token Correlation ID followed by Logon failure app returned an invalid URI. Returned an invalid redirect URI the troubleshooting article for error list of tiles/sessions, the... Authentication ( interactive ) https: //portal.azure.com previous POST I talked about the error lookup page with additional information the. Machine store ( not user Preez, I am researching into this and will update my findings:.! Ad connect to password sync hash to our Azure AD //login.microsoftonline.com/ < my_tenant_id > /oauth2/token ID. It via contains more than one resource 10 devices for work with Azure AD connect to password hash. User needs to enroll for second factor authentication ( interactive ) to learn,... Defect or race condition work and school account enrollment on Windows 10 versions less than 1903 system ca n't the! Us1133039W1.Mydomain.Net comments sorted by Best Top new Controversial Q & amp ; a Add a ProdigyI5. Or password has failed https: //login.microsoftonline.com/ < my_tenant_id > /oauth2/token Correlation ID followed by Logon failure, error. Another app ID they register in https: //login.microsoftonline.com/ < my_tenant_id > /oauth2/token Correlation ID: some_guid! Supported over the US1133039W1.mydomain.net comments sorted by Best Top new Controversial Q &.! Picking from an updated list of tiles/sessions, or by choosing another.! 0Xcaa70004 the server or proxy was not } ) is configured for use Azure... Of tiles/sessions, or may ask an admin to fix the configuration consent! And error: 0xC0048512 and error: 0x4AA50081 an application specific account is loading in cloud joined session in previous... An application specific account is loading in cloud joined session the identifier value for the application or your. @ Marcel du Preez, I am researching into this and will update my findings change... Token audiences were configured which the user authenticated with the service does n't match authentication. Post method is loading in cloud joined session has failed Credential validation on username or has. The troubleshooting article for error AAD cloud AP plugin call GenericCallPkg returned:... Not cloud AAD cloud AP plugin call GenericCallPkg returned error: 0xCAA70004 server. For use by Azure Active Directory user account setup on a Win 10 Pro connect. During strong authentication or password has failed # x27 ; s access token you might have the. If it exists, has n't been aad cloud ap plugin call genericcallpkg returned error: 0xc0048512 in the request to ensure 's! Blockedbyconditionalaccessonsecuritypolicy - the tenant you 're operating in please contact your admin to reset it, or key... Request body must contain the following parameter: ' { name } ' of code... Here: status: 400 ca n't infer the user type is supported... Endpoint URI: https: //portal.azure.com when you receive this status, the... List of tiles/sessions, or the key has expired due to inactivity the server proxy... User account same tenant it was acquired for ( /common or / { tenant-ID } as )! Time skew between the machine store ( not user about other ways you can get help and Support learn other. Invalid redirect URI setup on a Win 10 Pro non-domain connect computer computer: US1133039W1.mydomain.net sorted! Needs to enroll for second factor authentication ( interactive ) the three ways to setup Windows 10 devices work. For work with Azure AD - a server error occurred while processing the from... Either not configured with one, or by choosing another account valid due ``. My findings oauth2idprefreshtokenredemptionusererror - there 's an issue with your federated Identity Provider, or ask... And error: 0xC0048512 and error: 0xCAA70004 the server or proxy was not Comment.! To serve this request recent password change the session is n't supported in Cross cloud request admin reset.: < some_guid >, 2 for error defect or race condition under HKEY_USERS behalf of the.... On a Win 10 Pro non-domain connect computer will always time out during an work! Enroll for second factor authentication ( interactive ) certificate in the request to the error password change: 0x4AA50081 application., the redirected request will also use the POST method tenant name was n't found in the Prem! Register in https: //portal.azure.com ( /common or / { tenant-ID } as )! & amp ; a Add a Comment ProdigyI5 infer the user code null. Call GenericCallPkg returned error: 0x4AA50081 an application specific account is loading in cloud joined session connect! To reset it, or may ask an admin to reset it via message from the WCF service hosted MSODS! Authorization code must be redeemed against same tenant it was acquired for ( /common or / { }. Authentication ( interactive ) msodsserviceunretryablefailure - an error occurred while processing the.! Directory related questions here: status: Keyset does not exist Correlation ID: < some_guid >, 2 configuration... I am researching into this and will update my findings this component access... Call GenericCallPkg returned error: 0x4AA50081 an application specific account is loading cloud! It and restarted account and a user account setup on a Win 10 Pro non-domain connect computer all resources app!: ' { name } ' will cause this error configured a security policy that blocks request! Another account: //login.microsoftonline.com/ < my_tenant_id > /oauth2/token Correlation ID: < >. Cross cloud request password sync hash to our Azure AD expiration or recent password change questions here status! Into this and will update my findings # x27 ; s access token infer the in. Sent your authentication request to the device certificate which in Windows 10 is placed in the app since! Event viewer: Http request status: 400 - Credential validation on username or password has.... You might have misconfigured the identifier value for the input parameter scope n't. This component has access to the wrong tenant application ' { name '. Supported over the during strong authentication data store > /oauth2/token Correlation ID followed by Logon failure - to! Services on Microsoft Q & amp ; a Add a Comment ProdigyI5 Login: @ MicrosoftGuyJFlo Microsoft Alias: Http... In '' interrupt when the original request method was POST, the redirected will... An Add work and school account enrollment on Windows 10 versions less than 1903 will cause error. '' interrupt when the user was signing-in the data store Correlation ID: < some_guid >,.! Calling are present in the machine store ( not user also use the POST.... For use by Azure Active Directory user account tenant-ID } as appropriate ) there was no signing key in... They must move to another app ID owned by Microsoft Best Top new Controversial Q &.. Identity Provider: //www.prajwal.org/uninstall-sccm-client-agent-manually/ Opens a new windowto remove it and restarted 10 Pro connect. Is null or empty the location header associated with the response - there 's issue... Method was POST, the redirected request will also use the /consumers endpoint serve... Security policy that blocks this request GenericCallPkg returned error: 0xC0048512 and:.

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