Greet and provide an enjoyable shopping experience for all customers. Come to us in your pursuit of success. Job Title: Customer Service Associate. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. We thank our Associates for being a part of our journey in the.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. Example: I was late for a shift once at my previous job. AI-powered chats are becoming increasingly popular in customer service. Ready to see if youre the next Wawa associate? Department: Store Operations. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. Join us or tag a friend to apply! The estimated additional pay is $4,654 per year. Think of the most persuasive speaker in your organisation. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. We're committed to being your source for expert career guidance. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Corporate or Union Opportunities: Please select a job category and filter accordingly. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Greet and provide an enjoyable shopping experience for all customers. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Stop fuel pumps if necessary. Follow proper coding procedures. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job . Help make it more accurate by, All Lead Customer Service Associate Salaries. Department: Store Operations. They are expected to provide excellent customer service and maintain a friendly and professional demeanor at all times. Maintained high standards of customer service during high-volume, fast-paced operations. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Job Title: Customer Service Associate. Prepare all made to order food and/or beverages according to recipe or customer specifications. Wawa Customer Service Leader (Former Employee) - Dover, DE - January 16, 2018 Fast pace manage employees make sure of money balance , costumer service, make sure that food and sanitation was in order , supervise that safety of customers and employees all all times do to wawa is a gas station Was this review helpful? The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Communicate with the management team regarding customer requests and concerns. Maintain proper cash levels in register drawer and change machines. Communicate with the management team regarding customer requests and concerns. Your email address will not be published. Use the appropriate method among different payment options according to the customers demand. Visit the Career Advice Hub to see tips on interviewing and resume writing. Veterans, active military and families can visit any store today for free any size hot coffee! Job Description. Follow proper coding procedures. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Ensure coffee thermals are filled and working properly. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Customer Service Representative job title. Required fields are marked *. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. This includes speaking clearly, using a friendly tone and asking the customer to repeat themselves if you didnt hear them. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Wawa, Inc. If this is your first time doing so, explain how comfortable you are with standing for long periods of time. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Prepare all made to order food and/or beverages according to recipe or customer specifications. If you have experience working in similar positions, describe your ability to stand for extended periods of time. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. A combination resume format, also called a hybrid resume, allows a customer service job candidate to provide an equal amount of professional experience and relevant customer-related skills. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Be sure to comply with all laws in the state in which you work. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Here are three trends influencing how Wawa Customer Service Associate employees work. Wawa, Inc. is an equal opportunity employer. Prepare all made to order food and/or beverages according to recipe or customer specifications. 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