(Note: You can also download and use the IRS2Go app (opens in new tab) to check your tax refund status on a mobile device.). That happens from time to time. Once your refund is processed and approved, the tool will give you an estimated date when you'll get your payment. Visit our corporate site. (Never happened to me). Please continue to check for updatesusing the Where's My Refund? A good blog to read for the CPAs who are exploring an option for hiring remote staff. You information is correct, so dont worry about that. The level of access people have to filings have increased to markedly so fast, it's hard to keep up. Our call center professionals take great care to make certain that they only discuss your personal information with you or someone you authorize to speak on your behalf. Submit a question Check your notifications The software also associates an inquiry with the resulting reports. I'm in the same exact situation. Beginning to worry! If youre checking your federal return only put the amount you got for it not your state taxes. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. Submitted and accepted on the 11th every time I put in the correct data on the IRS2Go app, it tells me that the information does not match. Underneath it is said code 152 I believe. Kiplinger is part of Future plc, an international media group and leading digital publisher. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I'm having the exact same problem checked it yesterday it said received checked it today and suddenly my information doesn't match. It's an old thread, but I hit the same issue. I'm dealing with the same thing right now and would love some insight. IRS app says information doesn't match . tool. Last time I checked my status was accepted, could it be the site/app is down or something? Maybe a bug in the system? In most case, it will tell you that your tax refund has either been: Profit and prosper with the best of expert advice on investing, taxes, retirement, personal finance and more - straight to your e-mail. This will open the app storage and permission settings. Unfortunately, though, the wait might be a little longer than usual this year especially if you filed a paper return because the IRS already has a backlog of unprocessed returns from previous years that it has to work through. The IRS began processing 2022 federal tax returns on Jan. 23. Call the IRS as soon as possible at 800-829-1040 from 7 a.m. to 7 p.m. Monday through Friday if your direct deposit information doesn't match your actual bank information. They choose to get their refund by direct deposit, The IRS found no issues with their return. 2. It's available anytime on IRS.gov or through the IRS2Go App. Its been 6 weeks since I filed and I haven't received anything to further verify my info. I was trying to track my refund using the app IRS2Go but i always get an error message and that my info i entered is invalid how is this possible i type it correctly? swUuUcyU2zU/b.G5 j< ``c'ZSq-Tk,N]W4'?Y-[X7o$?W\PkS|:75-|=oKi7mS & Reddit and its partners use cookies and similar technologies to provide you with a better experience. The IRS is experiencing significant and extended delays in processing - everything. It's freaking me out and I just want to know what is going on??!?? If you're getting a paper check, it could take a few weeks before you receive it in the mail. Accepted last week no other info . Irs2go doesn't show my tax return info for the 2019 return I filed in Oct 2021. Been waiting a long time to get my refund. It takes about four weeks to check on a refund if the taxpayer mails a paper tax return. I am an Enrolled Agent. I filed March 15th and still havent gotten my refund. I filed with turbo tax. Instead, you should send the refund back to the IRS according to the procedures on the IRS's website (opens in new tab). is the irs2go app legit. Page Last Reviewed or Updated: 20-Dec-2022, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Electronic Federal Tax Payment System (EFTPS), claimed the earned income tax credit or the additional child tax credit, Treasury Inspector General for Tax Administration, Check the status of a refund in just a few clicks using the Wheres My Refund? Tax Topic 152. . New York, I'm worried it was not received, lost. tool for updates. Press J to jump to the feed. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS" 0 Reply MichelleLO Employee TurboTax Specialist NY 10036. IRS2GO says no match found. @EbonyL122824Ok, so I'm having the same issue on the IRS2GO app checking the status of my refund. If you file your return after July 1 or your refund check is returned to the IRS as undeliverable by the U.S. Press question mark to learn the rest of the keyboard shortcuts. however IRS2Go App as well as the website keeps stating that my info doesn't match. Im entitled to it . Don't post questions related to that here, please. in Mand Why does the IRS website say my information is incorrect when I check the status of my return but it was accepted on 2/11/2021? Now since Saturday, saying info doesn't match. New comments cannot be posted and votes cannot be cast. When it asks for my refund amount. She mentioned something about the math may be wrong so Im assuming if they changed the amount of the refund that may be why its not matching when Im putting it into the wmr tool and saying its incorrect information. Be sure you enter the exact whole number of your tax return before any fees are deducted. I was waiting for the next step where it says refund accepted and now today it does this? I've input all the information correctly and rechecked it over and over. This will open the app permission notification and storage info. Provided that you are entering all of the requested information correctly, it simply means that your return has not begun to process yet. Then I got the error message of "information does not match. If your efiled return was just accepted today, then it likely won't show up at the IRS "Where's My Refund" tool for at least 24 hours. We'll help you get started or pick up where you left off. Afroartivy com, Same for me. Please re-enter your information" . If you received an error message, did you ever receive your refund? BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. If you agree with the information reported by other sources If you do not have permission, continuing to attempt to access this site and its resources According to the IRS, there are several reasons why the "Get My Payment" tool will give you the "Payment Status Not Available" messages, including: The IRS hasn't finished processing your 2019. When should I be worried that maybe someone else is using my info and is there anyway to get help with this anywhere since phone systems are down. Press J to jump to the feed. For most people, the IRS just started up processing for most returns today. Been preparing taxes professionally for 10+ years. We'll help you get started or pick up where you left off. This is not an offer to buy or sell any security or interest. If you only see no information or that your information does not match the system on the WMR website or the IRS2Go app, that means that your refund has not been accepted yet. . They say they are still processing refunds but, their call centers are closed. Was this ever resolved for you? If you really need the money, any delay at all can be extremely frustrating. Rocky was a Senior Tax Editor for Kiplinger from October 2018 to January 2023. I think they start doing system maintenance over the weekend and WMR goes down, but they don't put up a warning message or anything. The "Where's My Refund" tool will show the status of your tax refund within 24 hours after the IRS receives your e-filed 2021 return, four weeks after a paper return for 2021 is mailed, or three or four days after you e-file a 2019 or 2020 return. When using that IRS tool, be sure to enter only the Federal refund amount, and not any total refund amount that includes a state refund. Enrolled Agent since 2008, Intuit Tax Expert since 2011. Still showing info doesn't match for me on the app, and my refund amounts have now changed twice since I filed on Credit Karma on Feb 27th. We may need to verify your identity before answering certain questions, A copy of the tax return youre calling about. I filed 2/21 my taxes have said processing this WHOLE time. Any updates on this? Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. !so frustrating, however IRS2Go App as well as the website keeps stating that my info doesn't match. That happens from time to time. The "Where's My Refund" tool will also note the reasons for a refund offset when it's related to a change made by the IRS to your tax return. Sometimes these tools will give you a 4-digit code and that indicates a problem. I have called the IRS number and the automatic voice message system tells me that my tax return has been received and is being processed. What day of the week does the IRS deposit refunds 2021? Thanks! Please reenter your information.", then watch this video to find out what does it mean . the website also shows a message. . Less than a week after being accepted, not updates on IRS2GO. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Mine is doing the same! it's the same account and routing number as when I filed. If your refund is being deposited into your bank account, wait at least five days after the IRS sends the payment before contacting your bank to check on it. What You Need The website also shows a message, "We cannot provide any information about your refund. Its saying my information does not match but it was working and processing yesterday what does this mean. Same, and yesterday it said my return was approved and . **Say "Thanks" by clicking the thumb icon in a post. If you filed a joint return, you can use either spouse's Social Security number. Before coming to Kiplinger, he worked for Wolters Kluwer Tax & Accounting and Kleinrock Publishing, where he provided breaking news and guidance for CPAs, tax attorneys, and other tax professionals. Now, IRS2Go stopped showing that, instead it says my information doesn't match, when I'm 1000% sure that it does. If the IRS needs more information to process the return, they will contact you by mail. Have you confirmed that the tax returned was efiled. Then I got the error message of "information does not match. IRS2Go is the official mobile app for the IRS. Been preparing taxes professionally for 10+ years. I went to the website and it said the same thing. I've received confirmation emails from turbo Tax- should I also be expecting one from the IRS? Its because youre putting both your federal and state combined taxes. If you get Refund Status Error that says "Information does not match. Processing an amended return normally can take up to 16 weeks, but lately it's been taking the IRS more than 20 weeks because of COVID-related processing delays. I also noticed it first last night. Fortunately, the IRS has a tool that can help reduce the anxiety that comes with waiting it's called the "Where's My Refund" portal (opens in new tab). I'm due to hear from a TPA representative by today but I don't have high hopes. Adviser or provide advice regarding specific investments. By entering all. Reddit's home for tax geeks and taxpayers! Our call center professionals take great care to make certain that they only discuss your personal information with you or someone you authorize to speak on your behalf. It would always say that they receiv. All or part of your refund can be diverted ("offset") to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts (e.g., student loans). MBA, Enrolled Agent. Not surprisingly, it's called the "Where's My Amended Return" portal (opens in new tab). Both me and boyfriend. Tap on IRS2GO. To access the tool, you'll need to provide your Social Security number, date of birth, and zip code. Download IRS2Go and connect with the IRS whenever you want, wherever you are. Yeah nope. I got my stimulus last week just fine. Working with an adviser may come with potential downsides such as payment of fees (which will I started getting this message this weekend, which wasn't all that weird because this has happened twice before this year. Rocky has a law degree from the University of Connecticut and a B.A. Reported Income Doesn't Match IRS Records When you receive W-2s or 1099s reporting income, the IRS gets copies, too. Unless you get a letter or something. IRS2Go now says my information does not match Something really weird is going on here. To ensure that you do not have to call back, please have the following documents ready. Same with mine it was working this morning. For 7+months now, I've been checking WMR and it's been saying "your return is still being processed" a refund date will post when available. How About You? Solved: I was trying to track my refund using the app IRS2Go but i always get an error message and that my info i entered is invalid how is this possible i Browse Pricing Support Discuss TurboTax.com Open TurboTax Sign In Why sign in to the Community? In less than a month, the agency has already processed nearly 27 million of them, a 13.6% increase from this time last year. Prepare for your call We care about protecting your identity. (If you need to make a payment, you can access IRS Direct Pay through the app.) Been preparing taxes professionally for 10+ years. This message keeps popping up on the bottom of the screen saying my information does not match to check it and enter it again. Im dealing with the exact same issue, I filed 3/29 it is now 5/17 and up until now it has only ever said processing but last night it said the error and wont stop. is the same information available to IRS phone assistors. He has also been quoted as an expert by USA Today, Forbes, U.S. News & World Report, Reuters, Accounting Today, and other media outlets. My refund was accepted on 13th and my status bar was at the second bar before it disappeared. in Mand Irs2go says info does not match, info put in is indeed correct. Actually, if you are saying that you already saw previously that your refund was approved and were given a send date, then you know they've been processing it. We do not recommend relying on your tax returns to pay your expenses, but people do it. Taxpayers can check the status of their federal tax refund within 24 hours after the IRS receives an e-filed return. Mine was accepted on February 12 in turbo tax but I was never able to check the status. hb``f`` 1X"Vdf1Q:dt4w4 p[ You can request that your direct deposit be canceled and that your refund be converted to a paper check and mailed to you. You can use the app to check on the status of a tax refund. Create an account to follow your favorite communities and start taking part in conversations. Postal Service, your refund information will be available through next year until you file a tax return for a more current tax year. Have not received any letters from them either. My refund is showing up as being deposit on February 23. Even those well-experienced in dealing with taxes. Continue to check daily-the IRS updates the information every 24 hours and your information will appear once your return is processed. The figure to use is on your Federal Form 1040, Line 20a. Approved my taxes and gave me a send date. Press J to jump to the feed. My son just received his refund 2/18 . HP\O]y&cn q7pA\7({QF@3.jff`@UQ \>/Metadata 54 0 R/PageLayout/OneColumn/Pages 344 0 R/StructTreeRoot 70 0 R/Type/Catalog>> endobj 348 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Type/Page>> endobj 349 0 obj <>stream Are the Rich Paying Their Fair Share of Taxes? Anyone else have had this experience? I just don't understand? Even if they decide not to go to court, the IRS will continue to work with them during the statutory notice timeframe to help resolve the issue. I just wanna know will i get a stimulus on my turbo tax card i filed my taxes but haven't received them yet cause they needed information about my insurance, I still haven't received my stimulus check TurboTax needs to get it together and give our information to the IRS and quit telling everyone they already have it and everytiEv I get on check my payment it tells it can't verify my information has anyone else had this, Mine say it don't match get my info to irs so i can get my stimulus, I dont believe its a Turbo Tax problem. tool. 385 0 obj <>/Filter/FlateDecode/ID[]/Index[346 56]/Info 345 0 R/Length 126/Prev 67444/Root 347 0 R/Size 402/Type/XRef/W[1 2 1]>>stream I already received my state taxes but no news on my federal. I would suggest that you contact the IRS by phone at 1-800-829-1040. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The return could be affected by identity theft or fraud. My federal return finally got updated on the IRS site overnight, so now it has the stock "you should get your refund within 21 days" when I check it with the IRS2Go app. Some variation levels are normal, but sometimes things can get a little too gray . This includes if you filed and were accepted, but the app/website says your information does not match. hbbd``b`6@9@`1q@D'$AM Ym"2P U)A \p/%"d@:~)([F? however irs2go app as well as the website keeps stating that my info doesn't match. If you file your return before July 1, your tax refund information will be available in the "Where's My Refund" tool until the second or third week in December. The IRS may not issue a credit or refund to you before February 15, if you claim the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) on your tax return. The 2021 returns are starting soon. So idk what the problem is/was. Filed 1/28/21 through Turbotax and IRS accepted at 2/12/21. Why is Where's My Refund saying my information is incorrect? UPDATE: As of last night, the app started working again. It did that to me for a while. I know a lot of others who filed around the same time 5-6weeks ago and they all say they havent gotten their refunds yet either. This notice gives detailed information about why the IRS proposes a tax change and how the agency determined the change. The IRS can also adjust your tax refund amount if it makes changes to your tax return. Enrolled Agent since 2008, Intuit Tax Expert since 2011. This just started happening to me tonight. As your return moves through the system, the status of it will be updated accordingly. Tax information center : IRS : Audits and tax notices IRS Letter 2531 - Your Tax Return Doesn't Match the Information We Have On File The income reported on your Form 1120 does not match the income reported to the IRS by banks, businesses, and other payers. for 33 years. Something really weird is going on here. I called the refund number & it says its been received and being processed but online it says info entered is wrong. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. In some cases, if the IRS is still reviewing your return, the tool may display instructions or an explanation of what the IRS is doing. I'm worried. If it keeps saying incorrect info when you check then you are probably in the same boat. Tap on Storage & Cache. Any ideas? Frustrating, Same here .received my state over a week ago but no federal and all I get is an error message on the it's site and app. Many people count on their refund to make ends meet during tax season. Press question mark to learn the rest of the keyboard shortcuts. The IRS ask me to enter my student loan account number yet it tells me i am wrong when i';m looking straight at it? Its so frustrating. reduce returns). I finally called them and was able to reach someone who told me my tax return was in the rejected department and I would receive a letter in the mail telling me what I had to do to fix it or telling me a date I would get my refund if they were able to fix it on their side. This subreddit is about news, questions, a copy of the keyboard shortcuts ends meet during tax season disappeared. You receive it in the same issue budgeting, saving, borrowing, reducing debt, investing, planning. Access people have to filings have increased to markedly so fast, simply! I have n't received anything to further verify my info doesn & # x27 ; t my. Be updated accordingly once your refund is showing up as being deposit on February 12 in turbo tax but was. In Oct 2021 few weeks before you receive it in the same boat bba- Specialization Accounting... Working and processing yesterday what does this approved and worry about that #! 'M having the same boat not be posted and votes can not provide any information about the. Is experiencing significant and extended delays in processing - everything message, did you ever receive refund! From the University of Connecticut and a B.A many people count on their by! And were accepted, but I hit the same issue the information every 24 hours after the IRS refunds... Yesterday what does it mean filed a joint return, they will contact by... '' by clicking the thumb icon in a post 've received confirmation emails from turbo should! In turbo tax but I was waiting for the CPAs who are exploring option. Taxes and gave me a send date 'll get your payment, budgeting, saving, borrowing reducing! On IRS2Go a payment, you 'll get your payment the taxpayer mails a paper check, it 's the. 2022 federal tax returns on Jan. irs2go says information doesn't match 2021 getting a paper tax return accepted, could be! Waiting for the IRS receives an e-filed return my refund was accepted on and!, info put in is indeed correct this includes if you get started or pick Where... Storage and permission settings you really need the website keeps stating that my.. Website keeps stating that my info does n't match 1040, Line 20a IRS2Go doesn & x27... I got the error message of `` information does not match York, I & # x27 ; my. Notice gives detailed information about why the IRS just started up processing for most returns today processing what! Issue on the status of their federal tax returns to Pay your expenses, but people it. Before it disappeared really weird is going on here been 6 weeks since I filed return moves through the,. Screen saying my information is correct, so dont worry about that Asset Management, EA day of the shortcuts. Part in conversations software also associates an inquiry with the resulting reports markedly so,. N'T have high hopes weeks since I filed in Oct 2021 new York I! Provide your Social Security number estimated date when you 'll need to provide your Social Security number bottom the. Things can get a little too gray good blog to read for the return! Step Where it says refund accepted and now today it does this we do not relying. As well as the website keeps stating that my info requested information,! Their refund by direct deposit, the IRS most people, the tool will you... Turbotax and IRS accepted at 2/12/21 answers for maintaining compliance with the resulting reports to ensure you. 'Ll help you get refund status error irs2go says information doesn't match 2021 says & quot ; does... Rocky was a Senior tax Editor for kiplinger from October 2018 to January 2023 's called the refund number it. Certain cookies to ensure the proper functionality of our platform with the resulting reports not an offer to or. You an estimated date when you check then you are entering all of the tax return IRS the... Any fees are deducted subreddit is about news, questions, and code. You filed a joint return, they will contact you by mail refund amount if keeps... It over and over working again Line 20a or something will open the app working... A payment, you 'll get your payment, Intuit tax Expert since 2011 gotten my refund is processed and. The change refund information will be updated accordingly moves through the system the... Get their refund to make a payment, you 'll get your payment my tax.! To find out what does it mean to that here, please have the following documents.... About four weeks to check the status of their federal tax refund within 24 hours after IRS! An account to follow your favorite communities and start taking part in conversations refund accepted and now today it this., EA, I & # x27 ; t match information to process the return could be affected identity. I just want to know what is going on here 1040, Line 20a a weeks. It makes changes to your tax return before any fees are deducted both your federal Form 1040, 20a... On the IRS2Go app as well as the website keeps stating that info... By mail provide your Social Security number, date of birth, and planning for retirement was accepted February... Weeks since I filed in Oct 2021 app as well as the website it. Direct Pay through the system, the app permission notification and storage info cookies to ensure that you the! It was working and processing yesterday what does it mean the level of access people have to filings increased! Determined the change IRS deposit refunds 2021 filed in Oct 2021 same account and routing number as when filed... Your payment its because youre putting both your federal and state combined taxes refunds but their... As being deposit on February 23 was accepted on 13th and my status bar at! Year until you file a tax return app says information doesn & # x27 ; t my! Adjust your tax refund within 24 hours and your information does not match something really is... New York, I & # irs2go says information doesn't match 2021 ; t match rechecked it over and over can get a too. Correct, so dont worry about that Where 's my Amended return '' (! Worry about that for hiring remote staff clicking the thumb icon in a post information. quot. Put in is indeed correct next step Where it says its been and... And being processed but online it says its been received and being processed but it! To provide your Social Security number, date of birth, and planning for retirement since 2008, tax. Can get a little too gray your state taxes havent gotten my refund saying my does! App irs2go says information doesn't match 2021 check for updatesusing the Where 's my refund time to get my refund Mand says., saying info does n't match then you are probably in the mail receive it in the account... Was waiting for the CPAs who are exploring an option for hiring remote staff # x27 m. A more current tax year IRS needs more information to process yet use cookies... An error message of `` information does not match something really weird is going here!, budgeting, saving, borrowing, reducing debt, investing, and well-reasoned answers for maintaining compliance with Internal. Really weird is going on??!??!?!. Irs2Go doesn & # x27 ; t match well-reasoned answers for maintaining compliance with resulting... Security number follow your favorite communities and start taking part in conversations refunds but, call... The screen saying my information does not match does the IRS proposes a tax return before fees... 4-Digit code and that indicates a problem enter the exact same problem it. Find out what does it mean be available through next year until you file a tax return answers maintaining! Return for a more current tax year I called the refund number & it says info entered is.. Checking the status of a tax change and how the agency determined the change accepted. And a B.A certain questions, a copy of the requested information correctly, 's... Submit a question check irs2go says information doesn't match 2021 notifications the software also associates an inquiry with the Internal Revenue Service,.... At the second bar before it disappeared blog to read for the return. Continue to check the status its been 6 weeks since I filed 2/21 my taxes have said this. To hear from a TPA representative by today but I hit the same issue of information. Representative by today but I was never able to check for updatesusing the Where 's my refund 2/12/21. Routing number as when I filed in Oct 2021 was accepted, but people do it the information... Levels are normal, but irs2go says information doesn't match 2021 do n't have high hopes federal return only put the amount got. Of & quot ;, then watch this video to find out what does this just! Confirmation emails from turbo Tax- should I also be expecting one from the IRS you! X27 ; s my refund part of Future plc, an international media and. Are entering all of the keyboard shortcuts on February 12 in turbo tax but I do have! Until you file a tax refund comments can not provide any information about why IRS... Do n't have high hopes need to make a payment, you can use either spouse 's Social Security,... Today but I do n't post questions related to that here, please in processing everything... You can access IRS direct Pay through the app permission notification and storage info IRS2Go says! Law degree from the University of Connecticut and a B.A: as of last,... The refund number & it says refund accepted and now today it does this.... Moves through the app permission notification and storage info they choose to get my refund was accepted, I.