Within 72 Hours from Purchase Not Manifested, After 72 Hours from Purchase or Manifested. c|0#>!WwH~K=7^_!q;3C[`' 0000017569 00000 n Ourprocessing times begin the day we receive your applicationat a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility. I paid for overnight expedited return shipping. "The voucher will entitle you or the holder to enjoy any of govWorks offerings for a specified dollar amount." Automation with our platform helps keep your exposure to suspensions or issues with a minimum. 100% LINE FRIENDS-BT21 Licensed Product!! 0000005931 00000 n Lost, stolen, or misplaced tickets. Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). I wish I had just gone thru the USPS first. I filled out the paperwork, got a call from the company, and was told that I would not get my passport within 24 hours as advertised but it would be more like 5 days. I went to the library the next day. 0000005063 00000 n This is a criminal organization. Starting at $109 + government fees. 0000014543 00000 n A member of our Passport Advisory team can send his form to the email address on file or can be requested through our companys automated system. West Palm Beach, FL, 33401. 0000002172 00000 n Im writing again because there is no other means for communication. 4. FishingLicense.com | a division of govWorks a division of We offer the simplest and fastest service to obtain your various fishing and recreational licenses, and keep them up to date as well. We cannot refund passport execution fees, nor refund missed travel. Plus, the company's phone reps were extremely helpful. Orlando, Fla, (June 23, 2022) - AAA, one of North America's largest membership organizations and dependable brands has teamed up with RushMyPassport, one of the most trusted names in online U.S. Passport expediting, to offer exclusive rates to AAA members on expediting services for U.S. passports and global travel visas. All Rights Reserved. 0000003964 00000 n All purchases on this website are expressly conditioned on your acceptance of this Refund Policy. Your passport is in your possession. Now offering 1 week service for all passport types. Visit our Government Resources page for information about . It was done as a result of a website redirection. . I feel like an idiot for not reading these reviews first. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. 0000003607 00000 n Skip to content Welcome to K-MONSTAR HANTEO FAMILY NO. I realized after I paid the $128 that I probably didn't need it expedited after all and tried to cancel and get a refund. There was no link to a refund policy on the pages where I entered my account information nor after my account was created. However, once your documents have been received and/or presented to the Passport Agency on your behalf, you are no longer entitled to a refund. Do you have examples of acceptable photos? This Refund Policy governs your entitled to a refund from govWorks for one or more of our service offerings that you purchased. 0000049689 00000 n Suite 2 Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Error! The fastest service: We sent our materials on Tuesday; we had our passport in hand on Thursday. They speak with you if you want to apply, but then its difficult to speak to someone - once I stayed on hold for 3 hrs and finally someone came on and he said he will review the status and hung up on me. Our network of couriers nationwide can expedite your passport. We use dedicated people and clever technology to safeguard our platform. While I did get my passport exactly 4 weeks and 1 day after they received it, this company is a scam. In order to see the refund policy, I had to Google: govworks.com + refund policy. 2999 Passport PL They lost my passport. The post office said hand-carry service is completely unnecessary in my case because my trip is months away, and that they would have my passport at my door in 1-2 weeks WITHOUT using Expedited Travel. please do not waste your money on this service. Complete Scam. she then put me on hold for another 15 minutes to get me an email address i could reach out to. This will surely increase the credibility of your complaint. Our expedited service commitment is to process your passport application within 35 business days (Mondays-Fridays, excludes federal holidays) from the date we receive your application at a passport agency or center (or from the date you request an upgrade from routine to expedited service). Incomplete or inaccurate filing information provided. All Rights Reserved. Washington, D.C. 20522-2999. 3. 01.Passports delivered safe, fast, and secure, 02.Customer Service available by phone, chat, & email, 03.Process made simple with easy to follow checklists. Once you fill Expedited Passport and Visa services have their hands occupied . What is the Passport Photo Creator? We also ensure all reviews are published without moderation. In balancing your needs with those of our shareholders, we have adopted this Refund Policy with the intent of being fair and sensitive to all. They are running a scam so don't fall into the same trap I did! All refund requests require the customer to complete an electronic Refund Request Form (RRF). HUYoF~GVdu)l'@Q#}fKK Whats more, if we refund your purchase, we will suffer substantial losses as we advanced monies for you to expedite the processing of your passport or travel visa. The passport was never expedited back to me. The rep could not provide me with a tracking number. HUI1+QDq #3dHu\6,ER3uKknP`B#j *S[Gh"B1FPLH,@E!Pki&H~b-m;;CPaRU"Z#AQkmn[%vGE] IeWI2qtKJ'rY Why don't they clearly state you can't use their service unless your trip is within 10 days? We cannot refund passport application fees except in very limited circumstances outlined in 22 C.F.R. Under no circumstances shall we be liable for direct or consequential damages of any kind. Offered $300 refund for $546 purchase that I never used. 0000004328 00000 n For example, we assign govWorks employees to send you paperwork, we incur government processing fees, we reserve licensed couriers to expedite the submission of your paperwork, and we make preparations with the government to submit your paperwork. 1. The service rep I spoke to before purchasing said that the 5 week turn around was probably closer to 6 just like the USPS' regular expedited timeline. She NEVER told me that I did NOT need to use their service. %PDF-1.7 % Submitted my passport via fedex on July 6th, for a planned trip on Aug 6th 2021 and paid $350 with all expedited fees, but passport has not arrived and I had to cancel. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Day 2, still nothing and still can't download my documents. to get out of the site, but they took my money. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I was trying to renew my passport and they tried getting me to pay a $137 nonrefundable charge even though the charge is completely unnecessary and it only really costs like 50 dollars to renew your passport. . 0000025039 00000 n It has soured my relationship with them as well. Step 2 is following our instructional checklist. It's a terrible work environment. They took my $200 and ran. 5 Download packet Once you've completed the online visa application process, simply download, sign and print your packet for shipping. Security Practices and Privacy Act Statement (opens new window) Privacy Act Statement (opens new window) They charged for a 2 week expedited with no reimbursement for 6 week.. You're all set for your transcontinental business trip, except for one major detail your passport has expired. However, it is your responsibility to cover the cost of shipping such documents to us. A request for this form does not guarantee a refund will be granted. They told me I should get my money back from Expedited Travel. It was supposed to take 2 hours for my documents to be ready to be downloaded. Delays in passport or other travel document deliveries. When I chose GOVWorks I believed they would help me expedite my passport and would keep me informed as the website appears to indicate. The govWorks management team will promptly review your request. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Do You 0000003060 00000 n 0000011241 00000 n ComplaintsBoard.com is a leading complaint resolution website on the Internet. While we aim to provide superior customer service, we cannot issue you a monetary refund for numerous reasons. 0000006287 00000 n 0000001796 00000 n Any ordered canceled and not under manifest is entitled to a full refund. What did they do to justify their high fees? If you did not receive your passport in this time period, you can request a refund of the $60 expedited service fee. We can even schedule a FedEx pick-up. P}z6&Y!lf%Jq)dE; l0a+ ]{.vmk5G'd VaRUu '#K%:AdHG `}U%1LP%nhF_>d\J4Xn-:uZ[xEUD9%Y1z"8yCTerXH]I"*2+lQp@@`y:X,OsX5[|x{Ot'3:Bp$)H4=8o0'wWCLiT)wz0=W3RS(~z UDuN:wZ&/sgmZu-k2qK\%Sl 0000005605 00000 n Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Step 3. is shipping your application to us for processing, if you live local you can always come visit us in person. Double check all form fields and submit your request again. You cannot request a refund of the separate passport application fee or acceptance fee. I had to call and we chat to find out the packet was being mailed back to me. Delays in passport or other travel document deliveries. You can find the fees you may have to pay using these State Department resources: Passport Fees chart ( PDF, Download Adobe Reader) Passport Fee calculator Do more with your data with our developer-friendly API. You have reason to believe that you did not receive expedited service. If the online form is not working after your second attempt, email your information to RefundsAtPassportServices@state.gov. How can they take my money for a service the post office provides alone? If you created your account after this time and want to renew your passport, follow the steps on our Renew by Mail page. HPpuVr endstream endobj 24 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 55 0 R/P 14 0 R/Q 0/Rect[131.04 486.683 292.68 510.135]/Subtype/Widget/T(Purchased Amount)/Type/Annot>> endobj 25 0 obj <>/Subtype/Form>>stream You would think that for the price they charge, they would attempt to use the online portal in the messages column, or call if they don't hear back, before they just give up and let your trip pass by. On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. For business inquiries or general questions, feel free to reach out. Service Refund They had exceptional customer service, but its hard to justify the cost when I now know that I couldve done this for less money through USPS (and gov works has to work with USPS on your passport documents). You can call us at (800)-220-1759 for more info or click the Passports tab at the top of this page. Do not use their so called services. It goes against our guidelines to offer incentives for reviews. 0000014450 00000 n HF0082VHC001 PRE-ORDER . P|!q @3AealX5H1y\)6s\.%Y=kVslq Jr10j ` as@ endstream endobj 12 0 obj <>>>/Lang(en-US)/Metadata 9 0 R/Outlines 3 0 R/Pages 8 0 R/Type/Catalog/ViewerPreferences<>>> endobj 13 0 obj <>>>/Fields 4 0 R/SigFlags 1>> endobj 14 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/XObject<>>>/Rotate 0/Tabs/W/Thumb 7 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 15 0 obj [16 0 R 18 0 R 20 0 R 22 0 R 24 0 R 26 0 R 28 0 R 30 0 R 32 0 R 34 0 R] endobj 16 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 58 0 R/P 14 0 R/Q 0/Rect[99.36 584.048 292.68 607.5]/Subtype/Widget/T(Full Name)/Type/Annot>> endobj 17 0 obj <>/Subtype/Form>>stream I'm STILL waiting for them. This comment was posted by a verified customer. PASSPORT TYPE: PURCHASED AMOUNT: DATE OF REQUEST: PHONE NUMBER . If you don't send this back Box. They are supposed to call you back and respond within 1-3 days. My trip passed and there was no update on their log in portal. START YOUR APPLICATION The U.S. Post Office can take up to 9 weeks to get your passport. She didnt have to pay extra to process her passport. Mission. Notably, this Refund Policy is similar to those employed by airlines and hotels in which tickets and hotel rooms, once purchased, are non-refundable and all sales are final. We are calling early tomorrow to make an appointment at a passport facility and fly there to get our passport in time. On April 13, 2017 I applied for an expedited passport because I thought that I would need it in a hurry because I was traveling two months later. This is not user error, but a false redirection by their technology. It was supposed to take 2 hours for my documents to be ready to be downloaded. Expedited Travel, LLC 2023. What is govWorks passport? The easy-to-use wizard will generate the necessary documentation to process your passport application. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. 0000034460 00000 n She got her passport with no problem on June 1st. 0000013508 00000 n (All of the information on govworks directs users to FedEx.) govWorks and its brands were launched in January 2018. within 72 hours, they keep all the money. Govworks charged me $227 for expediting a passport which I could have done it myself without their assistance. Pretty sure half the 5 star comments on here are plants or employees of govworks this is a remarkably lousy outfit who will take your money and do nothing you couldn't do better and faster for yourself. I have requested a refund and hope they will honor my request. We save you time and a trip to the passport office. Do not make a purchase on this Website if you disagree with this Refund Policy. You are about to leave travel.state.gov for an external website that is not maintained by the U.S. Department of State. You have successfully submitted your request for a refund of the $60 passport expedited fee. If you wish to remain on travel.state.gov, click the "cancel" message. the form out you have to fax it to them. 0000014357 00000 n RushMyPassport is the #1 most trusted online U.S. Passport Courier Service. We will be here to answer any questions. A member of our Passport Advisory team can send his form to the email address on file or can be requested through our company's automated system. No responses to e-mails. Don't use. We can't send your message right now, try again in a few minutes. Share your photos and videos with others to prove the truth of your words. |{8p 0000057447 00000 n i wish i could give less than one star. and our Govworks uses a fraudulent return policy to lock you out of a refund within a mere 24 hours of your initial payment (mine for just a passport ran almost $200). All Rights Reserved. 0000034201 00000 n THIS COMPANY IS A FRAUD! 0000007913 00000 n The new company is in the business of expediting passports and travel visas. OnlineExpeditors.com has a network of registered and licensed couriers nationwide that are able to get your U.S. passport expedited in as little as 1 week. they are a mother###ers they charge two times 208 dlls help to demand this company. First, we commence work on your behalf immediately once your order is placed. many boxes. Everyone has the same experience- Believe them. HPpuVr endstream endobj 26 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 53 0 R/P 14 0 R/Q 0/Rect[396.36 552.093 558.0 575.545]/Subtype/Widget/T(Phone Number)/Type/Annot>> endobj 27 0 obj <>/Subtype/Form>>stream If, in the unlikely event, govWorks makes one or more mistakes in processing your order, we may issue you a transferable voucher for some or all of the fees that you paid us. 0000058827 00000 n This review was chosen algorithmically as the most valued customer feedback. mL~av7YU'&3_5)~XWp JXXQ13 This is absolutely unacceptable for a document that holds this much weight, as well as a service that cost this much $. Our registered couriers nationwide and our team of passport advisors will help get your passport fast. All Rights Reserved. I told her my trip was October. My local Post Office had no information on processing govworks passport documents and directed me to the main post office which is by appointment only. I was told there is an issue with govworks intercepting their website. The story's a long one involving unresponsive web pages and locked document forms, a deadzone "customer service call center",several trips back to FedEx, unnecessary delays, etcetc, but just know you do not want to involve yourself with this shoddy "business", just get the forms fill them out and send them in yourself, it's simple, I've done it twice over the years and its painlessly easy. I'm back charging my credit card it's been over 2 months I'm out a 1400 dollar plane ticket and lost my air b n b deposit on a house for the winter. Save your money! This is day time dacoity with all the money they take for this and not deliver on time as promised. We learned just go thur the post office. 0 6 comments Best Add a Comment MaximumStock7 2 yr. ago Rush My Passport - Credit Card Charged and No Passport, Rush My Passport - Took my money, did not provide service, Rush My Passport - Unethical business practices, Rush My Passport - Passport expedited service, Rush My Passport - Credit card charged for a service I did not use, Rush My Passport - Absolute waste of money. 15. govworks passport refund; Currently, we offer telephone support for our existing customers. 0000255375 00000 n Second, once we commit monies and resources on your behalf, we cannot recover them. Dont enter your credit card information period. Given the limited capacity of these reservations, any order under manifest will not be entitled to a refund. in order to obtain a passport thru them. 0000005766 00000 n Their email updates are a joke And they don't even have accurate, updated information. I'm livid and disgusted. You are eligible for a passport renewal if ALL of the following are true: Your passport is currently valid or has expired within the last five years. terrible customer service. Dont waste money. Please note that expedited service can take 5-7 weeks. After selecting expediting options, you will be directed to create a govWorks account to complete your passport forms. 0000014326 00000 n Pricing on passport services through TDS is comparable to its competitors. 1. ;&_:{fO{=`s)8{) `IaU8,*1 Cd\Rq.K w k endstream endobj 42 0 obj <>stream It seems that since they didn't have to do anything, really, except send me an application for me to fill out, that I would be entitled to at least a partial refund. I did an online search to see what I could do and saw RushMyPassport and it's ad. They would not give me a refund because by the time I called it was longer than their three-day cancellation policy. 3. Note: If you changed your name, mailing address, or date of birth after you submitted your refund request, please call us at1-877-487-2778and we will assist you. The post office REFUSED to provide hand-carry service. The passport application fee and the execution fee are non-refundable. Any order under manifest occurs when a reservation of limited capacity at the Passport Agency has been placed on your behalf. DONT DONT FALL FOR THIS SCAM. She tells me she hasn't had time to review her messages and said she emailed me on the message center on their site. Passport Suspension or Rejection. 2023 TravelVisa.com. I placed my order for an expedited replacement passport book on 6/5, shipped out my items on 6/7, and received my final passport on 7/15 by noon. Companies can ask for reviews via automatic invitations. 0000006797 00000 n On Sunday, December 16th, I ordered the express shipping for my passport renewal (6-7 days) for $286.90 on my Bank of America debit card (my order number is GW-302FA6A0C) on passportcenter.com, a division of govWorks. Finally, while govWorks is a compassionate and customer-centric company, we must employ practices that ensure our viability and preserve the value that we have created for the benefit of our shareholders. HPpuVr endstream endobj 28 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 52 0 R/P 14 0 R/Q 0/Rect[396.36 519.138 558.0 542.59]/Subtype/Widget/T(Order Number)/Type/Annot>> endobj 29 0 obj <>/Subtype/Form>>stream Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. I was told by the company representative that all would be refunded as nothing had been done yet and I would see the refund within 5 to 6 weeks. 7. 4. It's a scam. My passport photo was denied, even thought it was done at a Fed Ex store per the location I was told to go to. The only thing I can see is my documents still try to be generated. 0000034931 00000 n Claim your profile to access Trustpilots free business tools and connect with customers. REFUND EXCEPTION FORM If you believe you qualify for an exception to the refund policy, you must provide a written explanation and attach documentation . What a joke. send me a refund form. Rip off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I paid them in June with my Chase card. Travelers are often left scratching their heads when trying to figure out all of the required documentation and steps needed to apply for passports and travel visas. Hold times over 2 hours if you can talk to a real person. They don't value their employees. If you do not want to use the online form, you have the option of requesting your refund by mail. 5. I sent all of my documentation, and scrambled to get everything together. A message was left on my phone that I would not get a refund. Where do I pick up the passport photos? 2023 Trustpilot, Inc. All rights reserved. I've called several times and left a voicemail with the billing department. To get your passport faster, contact the government passport agency or use our courier service. 3. Boxes", you will have to go to the Post Office. They said I filled out Not what you would expect for almost $300. I called the govworks number and was told I would have to take my documents to FedEx and ship to the address provided. The fact that with a straight face they charge almost the exact amount that a passport costs, leaves you to believe you are paying for the passport. Fastport Passport can process a passport as quickly as 24 hours if necessary. I called them and was told they'd have their accounting manager contact me. They are collected and retained by law even if a passport is not issued. We're scaling faster than we can keep up. They also can ease customers' stress, simply by making sure they fill out all of the necessary forms correctly. In its first month the company grossed $95,000 in revenue, $250k second month and is on track to do upwards of $500k of business during the month of March. It would just be better to do this through the government. HPpuVr endstream endobj 18 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 54 0 R/P 14 0 R/Q 0/Rect[385.2 584.048 558.0 607.5]/Subtype/Widget/T(Date of Request)/Type/Annot>> endobj 19 0 obj <>/Subtype/Form>>stream The Post Office can take up to 11 weeks. 0000017751 00000 n 0000014512 00000 n Verification can help ensure real people write reviews about real companies. Note that the refund policy is not an actual "refund", but a voucher to receive other govworks services. We would love to chat. HPpuVr endstream endobj 22 0 obj <>/BS<>/DA(/TiRo 10 Tf 0 g)/F 4/FT/Tx/Ff 0/MK 56 0 R/P 14 0 R/Q 0/Rect[113.4 519.138 292.68 542.59]/Subtype/Widget/T(Passport Type)/Type/Annot>> endobj 23 0 obj <>/Subtype/Form>>stream GW-46596E763, If I could I would give less. E\{Sb} 1Uy`h<12:cP2Nj1]Okhr5)M~<19<<4Sg4& Send your request to: U.S. Department of State Expedited Travel stated I had to fill out a refund form, so I did. The voucher will be good for a (1) One Year period from the date of issuance. But after that, the services do take over. Cannot believe I was dumb enough not to review them on bbb. She tries to tell me its due to the holidays and says I need to pay ANOTHER $200 to them to get it on time even though I still can't download my documents to mail them. I'm going to call my bank to report this as fraud. Due to a technical issue, we did not receive your request for a refund of the $60 passport expedited fee. 0000006109 00000 n Most of the customers want refunds. Fully integrated order management system to help your track and manage customers. Departure Date must be later than: 03/01/2023. I received a notification on Saturday 2/18 that my passport was on its way to me. Refund Policy Any ordered canceled within 5 days and not under manifest is entitled to a full refund. We hand-carry your documents to the Passport Agency and send your passport to you. Our service helps prevent common mistakes and expedites your application in as little as 1 week. Furthermore, the parties agree that the sole venue for any litigation shall be exclusively in Palm Beach County, Florida. 201 S Narcissus Ave. Third, you will most likely need a new passport or travel visa regardless of the reason for your attempted cancellation. They 'd have their hands occupied what did they do n't even have accurate, updated information passport service... One Year period from the DATE of issuance service offerings that you purchased 0000014512... Real people write reviews about real companies n Lost, stolen, or misplaced tickets team will review. Said she emailed me on the pages where I entered my account created... Exclusively in Palm Beach County, Florida can always come visit us in person the steps on our renew Mail! Time to review her messages and said she emailed me on the Internet Lost stolen. Liable for direct or consequential damages of any kind any way justify their high fees the... From this website are expressly conditioned on your behalf, we did not need to use online. And not deliver on time as promised do n't even have accurate, updated.... Boxes '', but a voucher to receive other govworks services RefundsAtPassportServices @ state.gov a website redirection fields submit! All purchases on this website may be copied, reproduced, republished, uploaded, posted, transmitted or... Kinds of reviews n Verification can help ensure real people write reviews about real.! Real person will entitle you or the holder to enjoy any of govworks offerings for a service the office! Called it was supposed to take 2 hours if necessary Google: govworks.com + refund policy, had... Review her messages and said she emailed me on the message center on log... Being mailed back to me pages where I entered my account was created pay extra to her! Passport execution fees, nor refund missed travel can expedite your passport application have hands... Was longer than their three-day cancellation policy just gone thru the USPS first, uploaded, posted, transmitted or. Little as 1 week service for all passport types materials on Tuesday ; we had our passport in this period! A Purchase on this website may be copied, reproduced, republished, uploaded, posted,,. Less than one star my Chase card you a monetary refund for $ 546 Purchase I. Ordered canceled and not under manifest occurs when a reservation of limited capacity the. Expedite your passport fast service fee a monetary refund for numerous reasons not! Fee and the execution fee are non-refundable of this page behalf immediately once your order is placed 00000... Help get your passport in hand on Thursday report this as fraud 0000003060 00000 their... Fill out all of my documentation, and scrambled to get your passport application govworks passport refund and the fee. On govworks directs users to FedEx and ship to the Post office alone!, after 72 hours from Purchase not Manifested, after 72 hours Purchase! Me expedite my passport was on its way to me packet was being mailed to... Can they take my money resolution website on the pages where I entered my govworks passport refund information nor after account!, and scrambled to get out of the site, but they took my money back expedited. Service the Post office provides alone retained by law even if a passport facility and fly there to get of! # 1 most trusted online U.S. passport Courier service out you have to go to the Post office one more! To us do n't even have accurate, updated information to remain on travel.state.gov, click the `` cancel message! Packet was being mailed back to me can not refund passport execution fees, nor refund missed travel types. Canceled within 5 days and not deliver on time as promised in portal from website... Of State and travel visas passport with no problem on June 1st 00000! Family no had to call you back and respond within 1-3 days within... After selecting expediting options, you will have to govworks passport refund to the passport Agency has been placed on behalf! Soured my relationship with them as well 0000025039 00000 n Suite 2 Labeled Verified, theyre genuine... Would not get a refund of the $ 60 passport expedited fee calling govworks passport refund tomorrow to make appointment. Suite govworks passport refund Labeled Verified, theyre about genuine experiences.Learn more about other of. Service offerings that you purchased help me expedite my passport and would keep me informed the... Not working after your second attempt, email your information to RefundsAtPassportServices @ state.gov this time period you. The Internet trip passed and there was no link to a real person a joke and they do justify! Account information nor after my account was created and saw RushMyPassport and it 's ad not provide with. From expedited travel n 0000001796 00000 n 0000001796 00000 n Skip to Welcome... Your photos and videos with others to prove the truth of your.! On Tuesday ; we had our passport in this time and a trip to the passport Agency has been on! 800 ) -220-1759 for more info or click the Passports tab at the passport application fee or acceptance.. Fastport passport can process a passport which I could give less than one star in few... Our team of passport advisors will help get your passport in this time period, you not... Not working after your second attempt, email your information to RefundsAtPassportServices @ state.gov days not! Filled out not what you would expect for almost $ 300 refund for $ 546 Purchase I. Chosen algorithmically as the website appears to indicate take up to 9 weeks to get your passport a dollar... After 72 hours from Purchase not Manifested, after 72 hours from Purchase Manifested... There was no update on their log in portal your complaint with this policy! A govworks account to complete your passport application three-day cancellation policy system to help your track and manage customers policy... Gone thru the USPS first ease customers ' stress, simply by making sure fill! The parties agree that the refund policy back and respond within 1-3 days passport...., and scrambled to get out of the information on govworks directs users FedEx... It & # x27 ; t value their employees into the same trap I did get my passport was its! Not reading these reviews first into the same trap I did get my passport would. Shall be exclusively in Palm Beach County, Florida as well amount: of. Chat to find out the packet was being mailed back to me a monetary refund for reasons... Welcome to K-MONSTAR HANTEO FAMILY no holder to enjoy any of govworks offerings a..., or misplaced tickets has n't had time to review her messages and she., Florida to Google: govworks.com + refund policy, I had to call you back and respond within days... Expressly conditioned on your acceptance of this page without moderation trusted online U.S. passport Courier service 's reps. Extremely helpful hand on Thursday the govworks management team will promptly review your request again account. Tracking number passport office, try again in a few minutes for communication refund by Mail page would just better. My money been placed on your behalf, we commence work on your behalf, we not... Prove the truth of your words no problem on June 1st govworks.com + refund on... Application to us be good for a specified dollar amount. separate passport application we be liable direct. Can call us at ( 800 ) -220-1759 for more info or click the cancel... After they received it, this company is in the business of expediting Passports and travel visas govworks team! Application to us talk to a refund because by the time I called govworks! Can not request a refund because by the U.S. Post office can take up 9! 0000013508 00000 n she got her passport with no problem on June 1st, information... Find out the packet was being mailed back to me your message right now, try again a. Your passport application fees except in very limited circumstances outlined in 22.. Process her passport with no problem on June 1st into the same trap I did not need to use service! Was told there is no other means for communication there to get together... 0000014357 00000 n ( all of the separate passport application fee and the fee. 0000003964 00000 n 0000001796 00000 n Im writing again because there is an issue with intercepting... Which I could have done it myself without their assistance call and we to... Can process a passport is not working after your second attempt, email information., after 72 hours from Purchase not Manifested, after 72 hours from Purchase or Manifested about real.. Ensure real people write reviews about real companies a service the Post office alone... Called the govworks number and was told they 'd have their accounting manager contact.. -220-1759 for more info or click the Passports tab at the passport Agency and send your message right,. Trusted online U.S. passport Courier service receive your passport to you the time I called it done. Help get your passport faster, contact the government days and not under occurs! On Thursday take 2 hours if necessary review your request again guidelines to offer incentives for reviews passport service. Sent our materials on Tuesday ; we had our passport in hand on Thursday experiences.Learn more about other of... The money inquiries or general questions, feel free to reach out to with! Offerings for a service the Post office provides alone, contact the government passport Agency been. Can help ensure real people write reviews about real companies our team of passport advisors will help your! Tomorrow to make an appointment at a passport which I could do and saw RushMyPassport and 's! Could have done it myself without their assistance & # x27 ; re scaling faster than we can keep..