Totally disappointed because I convinced her to buy it above her financial comfort zone because I thought Jeep was a reliable 4wd and 3 months later she cant drive it and is going through a very expensive repair. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. How many recalls have been issued for the 2016 Jeep Cherokee? Tigershark engines consume a quart of oil for every 1,000 miles. AI: I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. noticed lite on dash service 4wd recently had rear differential asy drivers rear cv shaft why all these issues is my car on recall list if not it certainly should br. No warning light was illuminated. Not to mention other Tigershark-powered Jeep models, the Renegade and Compass. Exhaust should not fail car less than 50,000 and burn oil in a new car from day one, No, my 2016 Jeep Cherokee sport burns oil, my car is 47000 miles on not quite 5yrs old have to replace the exhaust because the flex pipe rusted out where it was welded to the exhaust pipe that was just shy of 500.00 fixes, had trouble with the thermostat regulator which was fixed under warranty. The contact owns a 2016 Jeep Cherokee. Erratic, Rough, Poor, And Unpleasant Shifting What Happened? 2016 Jeep Cherokee Problems Cover Bad Brakes, Defective Cruise Control, Axel Failure, and Even Potential Fires. Chrysler's recall number is S38. The Jeep Cherokee has had serious issues with the transmission. This was a first for a compact SUV and allows you to disconnect the rear-axle. Shop, watch video walkarounds and compare prices on Used 2016 Jeep Grand Cherokee listings in Ashburn, VA. See Kelley Blue Book pricing to get the best deal. The problem code is c14a7-97. When this happens, the engine will not allow the vehicle to be started. He looked it up and said there was an active recall on this. At worst, this could be a serious fire hazard, but at the very least you were looking at a busted liftgate. Took around 2 1/2 weeks. Power transfer unit (ptu) grinding at low gear. This is especially embarrassing given that the Wrangler (barring the 3rd-generation, 2007 to 2017) is significantly more reliable than the Cherokee. (21) www.mrblaw.com Reply S Sparkymarc Registered The solution was a simple software update. Found recall #21-017-21 for ptu broken input spline. The initial roll-out shouldve already been a bad omen to start with. The Jeep can seize up and it can stop working. And, once again, repairs involved replacing the half shaft in affected units. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. For more information on how we collect and use this information, please review our Privacy Policy. But when I took it to the dealership they said I don't have any recalls on my truck. Chrysler dealership will not take any responsibility for it and it will cost $4000 plus labour. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. The repairs involved the installation of water shields for the module. The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. Your email address will not be published. Hmm Not really. my jeep cherokee has active track 2 i lost 4 low with the dtc code 1492 and was stuck in 2 hi Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. Motor Verso runs display advertisements and advertorials on our content. Just be sure to check the oil levels now and then, and keep it topped up. The car really should come standard with more power. So far, Jeep has denied this being an issue and considers this normal. A 2017 NHTSA recall affected over 61,000 Cherokee units equipped with Kidde fire extinguishers that were prone to clogging and may not work. A fairly simple problem: The fasteners may have been loose, allowing the seats to wobble around. The dealer informed the contact that the ptu actuator needed to be replaced. The vehicle was not repaired. Took it to the dealer and they said my PTU is faulty and needs to be replaced. We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. The dealer was not notified of the failure. Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. Service 4WD light came on due to bd power transfer unit. When combined with the models fire risks, the 2016 Jeep Cherokee may seem like a shaky option when shopping for a family SUV. Every automaker eventually has to issue a recall sooner or later, often after theyve already been sold. Example: "Bad Brakes", "Toyota Recall", etc. I've been driving on the freeway multiple times where the car has just stopped and completely shut off and would not turn back on again. Plus, the Cherokee has a reputation as a well-built, tough SUV. However, the 2016 Jeep Cherokees seven recalls are for a vehicle thats been on the road for over five years, so its a little above average but not too bad. Service 4wd light is coming on. 2001 Jeep Grand Cherokee problems. If the. The engine software needs to be updated and for some reason, it does not get done automatically. As well as high quality car reviews we also specialise in troubleshooting car problems. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Great car, worst rip-off dealer service I have ever encountered. The air condition never works, it burns oil, also there are computer issues with the transmission. If theyre determined to be a safety hazard, the manufacturer may end up issuing a recall notice. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. Order Jeep Cherokee Repair Manual - Vehicle online today. Or, could these woes still be worth repairing? Jeep is known for producing safe, reliable vehicles. Chrysler issued the recall number S38 and notified owners to bring their vehicles in for repair starting on June 30, 2016. ZF transmissions were designed to be an automatic transmission better suited for off-road use. This problem may be covered under warranty. Meanwhile, the higher tier or off-road-ready models feature permanent four-wheel drive, as well as the rear-axle disconnect highlighted earlier. The KL came in four trims Sport, Latitude, Trailhawk, and Limited. Unfortunately, this recall didnt make issues that much better. There were no warning lights illuminated. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. In detail, the dimensions of the 5th-generation, including the 2016 model year, are: For that towing capacity, in particular, 4,500lbs was the maximum load rated for Cherokees with the factory-optioned towing layout. Her only driving has been to visit us a couple of times a a few trips to her local store. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. 2. California consumers may exercise their CCPA rights here. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. My Jeep Cherokee is a 2016. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work. But does being slightly better than the previous two model years (2014 and 2015) dull the blow dealt by 2016 Jeep Cherokee problems? Since its rise in the 1700s, the Cherokee nation has given birth to some of the toughest warriors that mankind has ever seen. The manufacturer was made aware of the failure. When the weather is bad, he takes his 67 Dodge D100. 1. However, my VIN number was not included in those recalled by Chrysler. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . I was told it-s a jeep thing. With 12 recalls issued and over 2,100 complaints received by the NHTSA, the 2014 Jeep Cherokee has proven to be problematic. Two of the most notable recalls cover the left and right front half-shafts, which were incorrectly manufactured and can suddenly fracture and disconnect from the drive axle. I rarely take it in for serious maintenance problems. The manufacturer was not notified of the failure. Find a high quality auto repair shop or dealer near you . are trademarks of Autobeef LLC, All rights reserved. Gears are fine. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. The company said that the owners of the faulty units will get recall notices around July 31. This repair did solve the problem of the 9-speed dropping you into neutral, but not much else. The plastic trim on my car is trying to break and come off. The power control unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. These would be Active Drive I, Active Drive II, and Active Drive Lock. appointment. A "Service Shifter" warning has appeared 3-4 times. Most of those were fortunate enough to have a warranty, we dont. Then, a settlement came, whereby Jeep would extend the warranty for 2014 and 2015 Cherokee owners. The vehicle need a full tune-up and a new battery. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. This repair was quoted just under $3,000. Average repair cost is $3,630 at 45,400 miles. Currently, there are seven listed with the NHTSA, these include: Keep reading and well go a little more in-depth on each of these 2016 Jeep Cherokee recalls. 7/26/22 dealer informed active code c14a7-97 ptu motor component or system operation obstructed or blocked, they cleared the code, it came back on, they check fluid level in ptu, it was within specs, found star case s1721000016 referring to the splines on the ptu unit to fray and not function. The worst-case scenario was that the nozzle might fly off and injure the user due to the pressure built up under the clog. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. The repairs for this recall involved reprogramming the cruise control software. Get notified about new defects, investigations, recalls & lawsuits for the. These tools have been tried and tested by our team, they are ideal for fixing your car at home. This is very inconvenient and has left me at work late at night alone and without transportation home. Car randomly looses all power. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. Ptu replace with only 63,000 miles? However, according to them and Jeep, there is no recall on my vehicle. There are never any apparent symptoms before nor during the appearance of the warning. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. White River Junction, VT, US. The contact owns a 2016 Jeep Cherokee. . The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. This is such a high rate of consumption that drivers may need to top off on oil at gas stations to avoid overheating the engine. This was diagnosed when the svc 4wd light came on in September. The failure mileage was approximately 67,000. ABS, Cruise Control, Traction Control, Auxiliary Audio Input, Power Windows, Tire Pressure Monitor, Steering Wheel Audio Controls, Leather Steering Wheel, Power Door Locks, Stability Control. But is the Cherokee, taking up a softer and curvier approach by the 2010s, as headache-inducing as some might suggest? At the top of the piston sidewalls, every engine has a series of oil control rings. Horrible transmission, the car has been taken multiple times to the shop for the transmission. The vehicle had yet to be repaired. However, my VIN number was not included in those recalled by Chrysler. Check out our Jeep Cherokee overview to see the most problematic years, worst problems and most recently reported complaints with the Cherokee. If the drive axle comes apart while youre on the road, you have an increased risk of an accident. It could lead to a recall of affected Cherokees. The contact owns a 2016 Jeep Cherokee overland. Next to go was the battery (400) and the brakes at over 1000 dollars. My power transfer unit needs replaced at 39554 miles. Affecting an estimated 32,784 potential 2015-2016 Cherokees, manufactured between February 18 and September 10, 2015, and equipped with a power liftgate, this recall came down to a leakage problem. It takes more power to go through the snow and 4 cylinder isn't that strong. Is The 5th-Generation Jeep Cherokee Reliable Overall? Latest; . The failure mileage was approximately 63,000. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. Risk of Major Repair. Almost immediately, 3 major software updates came along. There are now two recalls involving the Jeep Cherokee, and they involve the same problem. You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. The vehicle transmission began making noises over the weekend related to the ptu. Once its there, the oil would be burned away with fuel and air, before finally exiting the exhaust. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. The contact inspected the vehicle and discovered that both the bezel and the column inside the wire harness needed to replaced. Replaced and resolved. The same isnt said for the base engine, a 2.4-liter Tigershark inline-4. In spite of bypassing the transmission recalls of the Jeeps 2014 and 2015 models, many 2016 Jeep Cherokees experience slipping, jerking, stalling, and hard shifting at 30,000 miles. We would like consideration for a refund of the $1620. 2 v6 service 4wd light comes on at 63,000 miles. Reported issues include transmission failure, oil leaks, engine stalling, unexpected airbag deployment, build quality issues, and more. 2016 Cherokee Common Problems Q&A. $4,000. We research hundreds of models each Repairs in this instance involved totally replacing the half shaft in affected units. The PTU is an important element of the all-wheel-drive system. Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). The manufacturer and they also stated that the VIN was not under the recall NHTSA campaign number: 20v343000 (power train). If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. Transmission failure with no warning. Problems include: Shifting roughly or not shifting properly. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. If you have a for-profit service, contact us. Thus, it became a key USP of the KL-series Cherokees. I had a hard time understanding why a transmission part like this would fail in a 2016 vehicle. The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. The contact stated while driving at 30 mph and she made a stop the speedometer kept running. Loss of control when a vehicle is in motion could be disastrous, and even when stationary, this could render the car impossible to put into Park. The warning message began the week of August 1st and I scheduled the first available service appointment. 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Is $ 3,630 at 45,400 miles serious issues with the transmission Cherokee to! Maintenance problems I scheduled the first available service appointment mph and she made a stop the speedometer kept.!