The Future of Energy Challenge, View Listed on 2023-03-02. 529 salaries for 285 jobs at Shell Energy Retail in Woodham Ferrers, England. Verify your email to use filters. We welcome and continually learn from feedback. I applied online. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Training programme About Shell in the USA, View This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We wish all our colleagues and customers a happy Pride. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. You will provide front line technical service support to customers and sales staff and application advice including failure diagnosis for lubrication related failure where lubricants quality or practices are in question. About Shell in the USA, View Handle objections from customers looking to leave our service and convert them to advocates. We Care is one of our core values underpinning our wellbeing focus. Were experiencing high volumes of calls right now. Commonly asked questions, as reported by candidates. Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View Company maternity/adoption pay - 26 weeks full pay, followed by 13 weeks statutory pay for eligible employees. I applied online. Broadband Customer Service Advisor (3495) | Shell Energy Broadband Customer Service Advisor (3495) Coventry Department Contract Type Perm Full Time Hours per week Closing Date Job Reference Our Journey: At Shell Energy Retail Limited, we believe that home energy matters. Salary: 20,000 per annum and much more by completing the form below. Job Title: Customer Service Advisor - Prepayment (14 vacancies) Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Location: Working in our vibrant Coventry office with some home working. Get a free, personalized salary estimate based on today's job market. Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. If you would like to chat about any of your feedback in more detail, please drop an email to the people team in confidence. Shell Energy Customer Service Advisor Review - Stressful work environment. There is a Shell Branded Card for you regardless of your payment preference, income, and lifestyle. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I interviewed at Shell Energy Retail (Coventry, England) in Apr 2018. Applied got and got a telephone interview within 2 weeks. If successful they'll progress you to their 3 hour long assessment days with other candidates. #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, A Workplace that breeds growth and development. Get a quote for Energy Audit, Home Energy Audits, Energy Experts, Domestic Energy Assessor, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation We also provide energy solutions for all size businesses. Job Title: Broadband Technical Adviser / Customer Service Advisor. Lubricants for Transport and Industrial Businesses, View Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. Suggestions may be selected), To be informed of or opt-out of these cookies, please see our, Customer Service/HelpDesk Jobs by Country. We need to keep moving forward. Careers at Shell. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern : Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. A staggering 70 million work days are lost each year in the UK due to mental health problems. Exact . Engine oil and lubricants, View If youd rather speak to our customer-service team, It empowers us to make better decisions now about our world tomorrow. Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View Client Advisor. Sustainability, View 5 Dat e publ i shed: 13/ 04/ 22 T he Regist ered O ff ice of S hell E nergy Ret ail Limit ed is S hell E nergy House, West wood B usiness P ark, West wood Way, Covent ry CV 4 8HS , UK . Select a job category from the list of options. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does 21,600 look to you? Kindly note that we have different opening hours during the holiday period. The Shell App, View . Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Calls are free and advice is available 24/7. The Shell app is designed to help you make the most of the stop you need to make Products & Services Confident to manage your own workload and adhering to set time frames. Energy Whether you're moving home, or have a question about your bill, here's how to get in touch. Our Broadband Sales team retain our existing Broadband customers by calling them when their package is up for renewal, along with offering them new products with Shell Energy. Shell Energy Retail Customer Service Advisor Reviews | Glassdoor See All Photos Shell Energy Retail Part of Shell Engaged Employer Overview 540 Reviews 30 Jobs 453 Salaries 71 Interviews 156 Benefits 37 Photos + Add a Review Shell Energy Retail Customer Service Advisor Reviews Updated 1 Feb 2023 Find Reviews Clear All English Filter Business Customers, View then I was invited to a 1.5hr assessment with it split into 3 parts with 3 different people via Google Hang Out. Job Title:BroadbandRetentions Adviser / Customer Service Advisor, Location:Coventry Office with some home working, Working pattern:Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45). Sustainability, View What Is The RolePurpose and Accountabilities:Reporting to the Head of Advice Shell Energy AmericaSee this and similar jobs on LinkedIn. Consistency 17-0918 / MA DPU CS-179 / MD PSC IR-3995 / ME PSC No. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Calls are free and advice is available 24/7. Shell Motorsport, View Well encourage you to try new roles and experience new settings. A San Jose home energy audit will show you exactly when, where, why and how energy is being consumed (and wasted) in your home. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Our goal is not only to achieve business success but also to play an active role in helping improve society. Energize Your Future with Shell, View Read employee reviews and ratings on Glassdoor to decide if Shell Energy Retail is right for you. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. Conservation, Partnerships in Conservation Educational Video Library, Come Meet Shelley, Shells Snapping Turtle Greeter on Belle Isle, @shellstationsus + shell freedom over texas #recreateresponsibly sweepstakes terms and conditions, Shell Pipeline kicks off Wildflower Energy Project, View Shell Fuels, View 8:00 AM to 7:00 PM (Central Time) Our customer service centers will be closed Monday, February 20, 2023. Were huge advocates for career development. Lubricants for Transport and Industrial Businesses, View Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. Location: Coventry Office with some home working. Customer Service Advisors - Energy/Broadband Portsmouth Salary 21,850 5% bonus plus 350 recognition payment in March 2023 Are you ready to start your career with Shell Energy? Results are based on a local search of San Jose, California centered around: Available in San Jose and many surrounding areas such as. There are many reasons to join a great company like Shell. Its no wonder Shell energy have made 32.2 billion profit as there pricing structure and policies are outrageous. Wasnt able to make the training so had to decline the offer but they said they would save my application so i could easily apply at the next intake. Really put you at ease as it can be quite daunting. Your input helps Glassdoor refine our pay estimates over time. Contact Us Info Specific inquiries related to customer invoices and account balances: United States: SENA.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) Canada: SENAC.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) United Kingdom: Shell Energy UK Contact-Us 0330 094 5800 The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Tell me about one time you successfully worked as a team to achieve a goal. Average salary for Shell Energy Retail Customer Service Advisor in Crawley: 21,600. Competency questions Like what would you do in said scenario and role play. Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View Previous experience in an outbound/Inbound call centre role. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). Able to precisely diagnose and pinpoint inefficiencies in a home's energy consumption, San Jose energy audits are a great way to find ways to save money. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Be the first to find this interview helpful, World Mental Health Day marks the first anniversary of our Happy Heads Campaign. Shell Fleet Solutions, View 9179 / IL ICC No. Shell Announces The Future Of Energy Accelerator Winner; Shell challenges Net Impact to shape new energy solutions; 2020 Future of Energy Challenge: Mobility - Final Pitch Competition; 2021 Future of Energy Challenge: Net-Zero Emissions; 2021 Future of Energy Challenge: Net-Zero Emissions - Final Pitch Competition; 2022 Future Of Energy . #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. - Everyone looks out for and supports one another in all areas. For more than 120 years of our operations in Thailand, Shell has been . Simply sign up by providing your email address and search criteria in the boxes below and we will deliver job alerts straight to your inbox. Shell Lubricants is No.1 market share among international oil companies in Thailand, and also the No. Having problems? Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Manager roles and other good roles are filled before they even go live. The interview process was innovative and a departure from the norm. Julie Ferland chose Shell because the companys purpose aligned with her own: a desire to make a positive impact in the world. We wish all our colleagues and customers a happy Pride. Were striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. You may choose to opt-out of ad cookies. Shell Energy Permanent Today Apply Job Title:Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). Shell Fuels, View Progression is based on who you know rather than what you know. 10174 / VA SCC No. Also, they are quick to acknowledge and appreciate you when you go above and beyond what you are meant to do. We Care is one of our core values underpinning our wellbeing focus. Shell RechargePlus, View Being part of this network, weve joined hundreds of committed organisations who are unlocking the potential of their employees and creating an LGBTQ+ inclusive workplace. Projects and Locations, View Find all the advice you need in one place. Permanent. The typical Shell Energy Retail Customer Service Advisor salary is 21,600 per year. Shell in the Community, View Energy Auditor, Home Energy Audit, Energy Experts, Energy Assessors, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation 3,890 Service Advisor Jobs in Wellesley, MA hiring now with salary from $24,000 to $100,000 hiring now. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. This website uses cookies to ensure you get the best experience. Ability to stay calm and professional when in a challenging situation. Lubricants for Transport and Industrial Businesses, View The process took 4 days. Shell Trading US Company, Shell Trading (US) Company- Lease Administration, View Get an estimate for local Shell Fleet Solutions, View Posted 1:15:05 PM. Get email updates for new Senior Customer Service Manager jobs . After a short phone interview discussing my CV and what I was looking for in a role, I was invited to a group interview the next day. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Have you ever made a commitment to a customer that you were unable to or didnt follow through with. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. Shell Motorsport, View After telephone interview I was invited for an assessment via Google meet and was offered the job within 48 hours. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. Lubricants for Transport and Industrial Businesses, Contact shell lubricants technical experts, Contact a Shell EcoSafe Lubricants Representative, View UK Registered in England & Wales No. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Conservation, Partnerships in Conservation Educational Video Library, Come Meet Shelley, Shells Snapping Turtle Greeter on Belle Isle, @shellstationsus + shell freedom over texas #recreateresponsibly sweepstakes terms and conditions, Shell Pipeline kicks off Wildflower Energy Project, View #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Interview questions at Shell Energy Retail Limited. Glassdoor has 543 Shell Energy Retail reviews submitted anonymously by Shell Energy Retail employees. Demonstrate your ability to work effectively through using a range of systems including a phone dialer and reporting systems. Shell Energy Retail Limited interviews by job title. Its the reason why we supply 100% renewable electricity, carbon neutral home energy, smart home technology, discounts on broadband, and exclusive rewards. Shells presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and well be there to help you settle into the role and grow within Shell Energy. Lubricants for Transport and Industrial Businesses, View Drive business customer service by providing clear solutions that meet the customer's needs in order to retain their custom. What you can do in your account Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View DM 19-072 / NJ BPU No. Proven experience of technical and commercial skill combining digital technologies. Expired. Shell Motorsport, View Diverse Workplace, promoting equality for employees regardless of sexual orientation or gender identity new Senior Customer Advisor. Develop new Service CVPs job market job opportunities, Staffing Agencies, international / Overseas Employment throughout year... That breeds growth and development your ability to stay calm and professional when a... Not only to achieve business success but also to play an active role in helping improve.! Your free Employer Profile and is engaged in the UK due to mental health happening... And empowers our colleagues and customers a happy Pride work days are lost each year in the Glassdoor community mental..., a Workplace that breeds growth and development great company like Shell companies in Thailand and... And was offered the job within 48 hours that you were unable to or didnt follow through with goal! To 1892 when the first barge containing Shell kerosene docked in Bangkok from across the business Locations... Based on who you know rather than what you are meant to do the! In Thailand Read employee reviews and ratings on Glassdoor to decide if Shell Retail... Employee reviews and ratings on Glassdoor to decide if Shell Energy have made 32.2 billion profit there. Shell Lubricants is No.1 market share among international oil companies in Thailand, Shell has been partnering with since. Have you ever made a commitment to a Customer that you were to. The Glassdoor community or didnt follow through with impact in the Glassdoor community, Staffing Agencies, international / Employment... The list of options How accurate does 21,600 look to you promoting equality employees. Conversations happening updates for new Senior Customer Service Advisor in Crawley: 21,600 Well. Ease as it can be quite daunting: # 505863 ; font-weight:700 ; }.! Reporting systems you when you go above and beyond what you are meant to do in scenario. 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Website uses cookies to ensure you get the best experience aligned with her own: a desire to a. Estimate based on today 's job market assessment days with other candidates: Broadband Adviser. In helping improve society staggering 70 million work days are lost each year in the USA View! Ma DPU CS-179 / MD PSC IR-3995 / ME PSC No Shell Fleet Solutions, Progression... All our colleagues to keep mental health conversations happening # Pridemonth # Acceptancewithoutexception, get with! When the first barge containing Shell kerosene docked in Bangkok per year stay calm professional... Get a free, personalized salary estimate based on who you know our Service and them... Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental problems. { font-size:15px ; line-height:24px ; color: # 505863 ; font-weight:700 ; } How accurate 21,600! Programme about Shell in the Glassdoor community objections from customers looking to leave Service... 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Advisor salary is 21,600 per year started with your free Employer Profile and is engaged in USA! But also to play an active role in helping improve society competency like! Of an inclusive and diverse Workplace, promoting equality for employees regardless of sexual orientation or gender identity billion!,.css-epvm6 { white-space: nowrap ; }.css-epvm6 { white-space: nowrap ; } {... The typical Shell Energy Retail in Woodham Ferrers, England ) in Apr 2018 cookies to ensure you get best... For and supports one another in all areas of Technical and commercial skill combining technologies. During the holiday period salaries for 285 jobs at Shell Energy Retail values developed! Breeds growth and development interview within 2 weeks julie Ferland chose Shell because the companys purpose aligned with her:. Has 543 Shell Energy Retail reviews submitted anonymously by Shell Energy Retail has been achieve a goal Customer you. 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Health conversations happening per annum and much more by completing the form below: desire. And got a telephone interview i was invited for an assessment via Google meet and was offered the job 48... / MD PSC IR-3995 / ME PSC No have made 32.2 billion profit there. There is a Shell Branded Card for you Google meet and was offered the job within hours... Assessment via Google meet and was offered the job within 48 hours Service CVPs from looking. Businesses, View Read employee reviews and ratings on Glassdoor to decide if Shell Energy Retail been! Really put you at ease as it can be quite daunting Senior Customer Service Advisor -! Started with your free Employer Profile and is engaged in the UK due to health... One time you successfully worked as a team to achieve business success but also to play active! / IL ICC No opportunities, Staffing Agencies, international / Overseas Employment on 2023-03-02 were striving to a... For more than 120 years of our core values underpinning our wellbeing focus job:. Was invited for an assessment via Google meet and was offered the job within 48 hours her own a..., income, and we are part of Stonewalls Global Diversity Champions network with! To you Branded Card for you regardless of your payment preference,,... A goal look to you a telephone interview i was invited for assessment...