Riana: Thanks for telling us your story. Is there anyway for you to identify the IP address where something like this is initiated? Click here for instructions on how to enable JavaScript in your browser. I've received a credit card statement that has a Microsoft charge on it. $62.82 was taken out of my bank account by using my debit card. But unlike every other hacker that failed me, he really delivered me a nice job. He didnt seem serious. Well I didnt know any of this but the more I talked to the XBOX Rep the more confirmation I realized this was definitely a fraud. Check this out Getting those Xbox charges off of your credit card. Now Im scared because I have no idea how they got my information. This just happened to my credit card, except they got bold and racked up nearly $400 in purchases. I dont know what to think when I cant trust my bank info with one of the biggest tech companies in the world. So Im hoping if youve seen charges on your card like this, youll follow these steps to get some satisfaction. (The 1 dollar one) no other profile is on my xbox as well. Contact Jonathan on Specialhacker4u(at) gee mail (dot) C o M ). Property records indicate 7 businesses at this address. AND, microsoft Very much the same as other victims. We are still waiting on the email at this point. Happens all the time. We'll charge your card today and send Ms. Metcalf a DonorsChoose gift card she can use on her classroom projects. But the only way to get help. I didnt call Microsoft, just went straight to my bank and it turns out the charges were made using my debit card. Just on the phone with my bank now. School. There were random charges from the same line right in a row. Im pretty sure Microsoft got hacked and cards were leaked. When recurring billing is turned on for Microsoft 365, you'll be billed for your subscription on your renewal date. He will start the eviction process because in August he refused to renew our lease and served us an eviction notice. photo. I found out where they came from and offer up ways to get rid of them. They can remove the card but wont tell me who has the account. took my information out of the system and he told me that i can get gift cards for xbox live so that way no credit/debit card information is on the system. Weird, because I had TWO fraudulent charges, for 68.83 each. It is a good idea to do the best to stop those bad guys but what about the team ? i think we all should file a class action lawsuit against Microsoft and Xbox live i was also charged many times and they wont help me i talked to four different people till i got a supervisor her name was Katrina and then she hung up on me!! I just had to get a new card. I found out where they came from and offer up ways to get rid of them. Otherwise, you'll have access to your subscription until it expires. The bank would know the exact department and/or the department's customer service number. []. I recieved the bill, I do not even know what is was. Thanks again. PLEASE help in resolving this matter. Founded in 1975, the public company employs over 88,200 staff members across 85 countries worldwide. Well, there is no record of the other call, maybe there was another account, I dont know what your son did or who he talked to. Joie: What a pain. This is definetly a problem affecting us all; we live in Puerto Rico and went through the same experience as Duncan down there. I was forced to create a new gamer tag. will try the number you posted. Piece of shit has to steal from THAT? And you have no idea why Microsoft would be charging you in the first place Im a Mac guy. Did we speak to the same company? There are 8 charges on my bank account using my debit card number. i use to be very poor no body to help me until i was browsing on the internet when i come across a testimony about MRS CLARA CYBER TECH then i contacted her for help i was afraid because i have been scam before i thought maybe it could be like the rest, my friend told me to be careful because the internet now is found with alot of scammers but i was very desperate to get this ATM card because i needed to change my life so i contacted the company,they ask for my details i summit it,after some conversations they said that they will give me the card for free but i need to pay for the shipment fee,one side it look like real but the other side it look like scam but i dont have choice and i am in need of money so i just send it since they are giving me the card for free,after i send the money they ask for my address to ship the card they said it will take 4 working days to get to my location and they also send me the tracking number,then in 4 days later i really got my card,since then i am believing in this company because what they do is genuine that is why i take my time to tell the story on how i got my card they really make me feel like am living because before my life were miserable but today i can boast of things that i have thanks to this company may they continue to use their product to change lifeclara.cybertech@outlook.com continue in your good worksthanks. CHKCARD WWW.MICROSOFT.COM REDMOND WAUS; Similar Charges. Microsoft Edge Upload a classroom photo. Ill be calling my bank first thing in the morning! But its the same price and the charge is on the same day. He swore up and down that he bought nothing, and we brushed it off as something auto-renewing. Redmond, WA, USA. If you dont know about something dont talk about it. **Topics related to all versions of the Xbox video game consoles, games, online services, controllers, etc. This is unacceptable and Microsoft & other large corporations need to have more secure ways to protect victims of fraud and catch these thieves. I said listen I was sleeping and didnt add anything to the account. Its locked in a hard drive thats password protected. How I got rid of these fraudulent XBOX charges: So this is what I did to solve this maddening issue of these XBOX charges: I found this phone number 1-800-4MYXBOX on this website. How in the world do we stop this madness? I dont even own an Xbox.. Amber, thanks for the comment. Solid familiarity and experience with the Microsoft Office 365 Suite of programs. Redmond, WA I am an enabler and facilitator; helping Microsoft customers to digitally transform. Am so smooth at hiding my infidelity to someone but at this stage i have no choice to express my feeling to the world. Due to their security procedures, the MS helper could not see any background information on the account without a one time use code that they can ping to the email address on the account. My card got stolen along with the pin number a couple of days ago, and then my card reappeared without the PIN#. he is now my personal hacker. Mon Franais est terrible, mais je vous They have no records of my card being used to purchase anything & told me to go to my bank to start a fraud investigation. I was using a credit card from a big agency, so they face fraud investigations all the time. As they continue to grow and look to create the best workplace in the tech sector, Microsoft will invest right here in Redmond, their home for more than 30 years. Nothing can be done to even cancel the persons Xbox live acct! One of my favorite blogs to read is from Fred Wilson. I believe 6 people over a Microsoft none of them could give me an answer. They charged it on my debit card. At the time I wondered where was the supervision? Microsoft Studio B, 15101 NE 40th St, Redmond, WA 98052 . Someone you know, such as a family member, bought something with your card. Thanks for the info! Regarding with the charge that you have, this maybe all about the Microsoft 365 Family. The full profile for this address includes the names of 177 recent residents. 3 times I called to block this texter. I contacted xbox about this and was told if I didnt know the gamer tag or my 3 numbers on the back of my card then no information could be given to me ! Microsoft Corp. (Nasdaq: MSFT) has paid over $37.6 million for an 8-acre property in Redmond where city records show the company is planning an electric vehicle charging and maintenance facility . I looked at this subs history and I only see one person asking about it and that was a year ago. I have a fraud alert on my credit report, why are they not calling me rather than accepting these charges? Ive been fighting these mysterious charges for two days. Me and my girlfriend are both gamers (when we have time between work and children) anyways about a month ago my girlfriend purchased a $60 12 month live card just because its much more convenient. I dont believe this for a second. Today, I woke up to our bank account over-drafted again because Microsoft for the same amount as before. take it up with your bank, My credit card was robbed and the same thing happened my c.c was charged with $49.00, the thing is that it was robbed in Mexico not in the US. Never received any before last few weeks. Yep, thats what I saw on my credit card bill [], [] Xbox charges on credit card and how Are you a Discover Card customer? He is really the light at the end of my tunnel. We then tried to get a hold of the Microsoft store to figure out why we were charged this amount when we had just cancelled our order. Thanks again. To find services in a different country or region, use the drop-down list above. Problem is my xbox doesnt have my account anymore and is on a usb drive right next to me. Really, nobody higher will talk to customers? This weekend I broke out the old video gear to shoot a segment for a new series I plan to launch in the coming weeks (maybe months). Woke up this morning and checked the balance on my card only to notice the same mysterious charge mentioned above. . It was a good lesson in checking my credit card account and fighting for what was right. YEAH DOUG! Apparently they can even reuse the card just by reentering the info!! Have you guys checked out CREDITFREAK? Just found a couple of $75 transactions and 5-6 $2 transactions all for Microsoft (MSFT) on my CC. Electric Car (EV) Charging Station at Microsoft Studio B, 15101 NE 40th St, Redmond, WA 98052, USA. Microsoft redmond charge has been reported as unauthorized by 54 users, 26 users recognized the charge as safe. My eldest was 2 and my youngest was just a year ! Last month a saw a charge on my account from Microsoft Redmond WA for 9.99, I looked at my transactional history and noticed that Xbox Live no longer charges me but instead it said Redmond. When a transaction is made buy clicking buy or purchase, the first step that takes place is a connection to the company to confirm the card is valid. Its a job just to get the charges reversed and constantly be disputing with banks. This will also turn recurring billing on. Got a new card as well just to be on the safe side. I seen 4 charges for 49.99 for Sony Xbox live. Class action lawsuits don't help anyone except the attorneys and the ones who really suffered the loss get pennies on the dollar. The guy did not cancel my account but said he removed the card and labeled the account as unauthorized, whatever that means. Im thinking theyre renewing as they wish, or someone else is renewing with our card. It's a good thing I use American Express and can dispute them. Please credit this back to my account because it should not have withdrawn and if necessary, I will place it as Fraud through my bank. Computershare is Microsoft's transfer agent. Talk to our experts, Business consultation When I saw the charges I looked it up online and found this blog!! What gets me is that they dont bother to check whether the billing information is valid. Jun 2016 - Aug 20193 years 3 months. Microsoft support says they cant help me. I love cool technology. all you niggas need to call the police the fact you guys are getting robbed. One Microsoft Way. he said my old card, which has been deactivated, let him buy the game without a credit card error popping up! Hey everyone: Id like to give an update on this story. Microsoft is scamming so many people, its really sad and really pisses me off. Ive never dealt with another company that is so negligent. How annoying! I swear to god, when talking to customer service couple of days ago, they had level 1 support that did not even really know how to do deal with this. Country. It may be worth to call your credit card company and see if theyll take the charges off. Im sure Big Buck and your contractor have been formally introduced by now. I was advised the account would not be canceled, and I would need to notify my bank MONTHLY to have them dispute the charge. Turn around time is pretty fast. Oh well. Target customers have a much bigger worry. The only thing I can think of that may have played a role in my situation was when I purchased a PC with Windows Live. This also happened to me. Also when i called my banks fraud department the lady said that they get a lot of xbox fraud claims, and that its very common. First off, what were the charges if they werent from Microsoft? Apply. This happened to me in April 2015. I feel like running In barclays grabbing 30 and running shouting behind me ! Payment, billing, and the Microsoft Store, Gift cards and Microsoft account balances, Settings, apps, and games in Microsoft Store, Can't find Microsoft Store app in Windows 10. Xbox charged my account over a hundred dollars for services/items not authorized. On the Services & subscriptions page, locate your Microsoft 365 subscription and then select Manage. same her have you got a phone no,im in leeds.. Redmond, WA 98052 This is ridiculous. In doing this though my current payment will be rejected as well causing me to have no service. Well, keep us posted. How the heck do they get this info. BTW, I also had a fraudulent charge to nintendo the day after In 2008, the Washington State Legislature created the Financial Fraud and Identity Theft Crime Investigation and Prosecution Program (FFIT) at the Department of Commerce (Commerce). When I noticed the repeated charges, Brandon looked online and was recommended to go You can also call your bank or credit card company and dispute the charges and try to recover the money. so to those of you who dont know about this stuff dont hesitate to call and get it taken care of. So I had my bank change my card number. You have GRAND THEFT AUTO. Bad news is they will not give me my money back because its been more than 90 days. I called my credit card company back. One Microsoft Way. Also asked my bank to block that card and issue me with a new card. They could not do it I finally had to block all text messaging. DO NOT GIVE THESE CROOKS YOUR CC! I just wish there is more that could be done to stop this sort of stuff from happening. I would like to find out the email that the crook attached to the account so I can track him/her down. That never happened. Microsoft customer service is awful, and their billing practices are shady. Our newly opened Microsoft Company Store on the Silicon Valley campus and the Redmond location are currently open. Subscribe to receive inspiration, news, and ideas in your inbox. I found a charge of MSFT * E0200EGMWF MSBILL.INFO WA for. . I had some fraudulent xbox charges and called microsoft yesterday 3/15/2016 and today. Ms. Metcalf's Classroom . You could mail the team if you require similar result on your report. Is this possible? i tell you he was the nicest guy and refunded my money right away. You have to have it or you never would have got charged. Redmond, WA 98052. You can reach him through his aaronswartzcyberservices@gmail.com. So Im unsure how it placed an order. Now, both Nintendo and Microsoft's HQ are in Redmond. Submitted: 9/19/2005 9:32:42 AM Modified: 9/19/2005 9:33:00 AM Microsoft Online, Svcs-bill.ms.net Ripoff Charge my Amex card without me buying anything! 15010 NE 36th Street. Xbox live had no interest at all in my phone call. If so, please let us know at the bottom of this topic. 98052-8300. If you don't see options for Turn off recurring billing or Cancel, but instead see Paid with and None, it means your subscription will end on the date specified in Expires on. I have no idea how they had my card number like many of the people here, but heres to hoping they dont get the new number. So while its a pain to get a new credit card, I dont want some Gamer in Glendale buying [], [] Xbox charges on credit card and how to Are you a Discover Card customer? Microsoft Redmond Wa 1 Microsoft Way ($9.99) I can't afford to keep paying for these. [] Xbox charges on credit card and how to get rid of them Are you a Discover Card customer? We hope that all is well. I simply wrote a blog to help people. So other than that, Im very confused how they got the credit card info. The Accounting Assistant will be reporting directly to the Controller and will be in charge of entering and managing all areas of job cost data and reporting. Found chres o 0.69 on mycard assoiated i the same addess. Scam!? I thought I may have signed up for something without even realizing it, but chances are this is a phishing scam. Am really happy to say my score was increased and also erase my criminal record. I thought it was my cousin as we shared my card but he cancelled his account as did i. Its my money ! Choose the account you want to sign in with. In other words, MS is facilitating the fraudster. So it's a chance that our accounts are being charged directly from their HQ and our banks are just processing the transaction that way. Ridiculous! A charge of 21.64 has been charged to my credit card. location_on. Until MS gets serious about fraud, like killing accounts or providing information to identify the fraudster, it will ultimately be a problem for victims of credit card theft. Its a 45 min wait to get throught to Xbox so Im wondering if even more peopl are having the same issue? Continuous charges on my account. As for Microsoft Im not done with them yet. You might have been charged for one of the following: If you dont recognize the charge, you can contact Microsoft's customer service. mode_edit. I dont know where it goes from here for this boy. Its great to know most credit cards will investigate fraud charges and reimburse your incorrect transactions. . Chat with a Microsoft Store sales associate to help you with yourpurchase. What? And thats exactly what he was buying you can learn about them here. My boyfriend has some type of gaming component and is big on gaming. I say we band together and fight this! Training. I just found charges on my account this morning, I am currently on the line with xbox. I need to report illegal usage of my debit card. The first charge was from 12/30, whereas this charge hit on 1/24, so its not like its the same day of the month, or the week, or anything that makes sense. I consider myself to be pretty careful online and pretty savvy when it comes to identifying phishing scams. Completely of topic I know but Im so angry tbh theres no protection from fraud ! Thanks for the post. Julija Teheda. [] Xbox charges on credit card and how to get rid of them Did you notice any strange xbox charges on your credit card recently? Couldnt give any info or even cancel that persons account. How does this happen when you already have a claim in for fraudulent charges? Luckily, theyve stopped. Nothing happened for a few weeks. Ive reached out the financial institutions. is it worth calling xbox/microsoft to alert them? I would have expected for them to trace the XBOX user and deactivate the account right away, even if they are unwilling to tell me who it is. Seems kind of odd. A Microsoft employee was walking home from . I bought my son a video game online thru his XBOX, which I didnt have a problem with. I did look up Redmond so I know it's Microsoft HQ but again I was told that this charge it not live so I'm at a loss here. Fake Microsoft Email? I have an Xbox account and had removed my debit card and replaced it with a Walmart visa gift card a year ago. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Need help with your business? February 27, 2023 12:39 PM. We do have XBOX live accounts at our home. So I began downloading my Bank Statements for the past yearand there they areevery single monthsometimes 3 times a month!!! number remove thanks so much. I think theyre moving around as the person I tracked down couldnt be reached. Im sorry Im just coming across this now. Microsoft works hard to ensure that your account and billing info is secure and private. It was a hassle, but now its over. If you purchased this subscription through a third-party retailer, youll see a Manage billing link. Now with 2 bills due in the next week, I have no idea what is going to happen. Thanks for the info. Especially if you dont have a Live account or any PC products or software. We have deleted all cards, canceled all cards and still are being charged fraudulent charges by Microsoft. Sometimes, when you make multiple purchases at Microsoft Store over a few days, theyll be billed as one charge. Visit today to see the latest technology and pick-up exclusive Microsoft branded products that you cant get anywhere else. This just happened to me as well, Had ten charges adding up to 400 dollars. So I went to my bank immediatly after reading your story and they confirmed I was scammed. Which confused me so I just went ahead and canceled live just to wait it out and see what happens. But with a little time it can all be fixed. Awful story. So hopefully everything works out. Yeah trying this one out. I have a charge for $95.70 on my credit card and dont see the charges in my account in Microsoft. Regardless, I am going to show my husband these charges. happened to me, found 3 payments of MICROSOFT * BILL.MS.NET, MICROSOFT * BILL.XBOX and MICROSOFT * BILL.NET.IE all 31.99 each, my bank have cancelled card and should be able to refund me but how is this possible from an xbox live account? It was frustrating. Redmond, WA 98052-6399. But Fred brought up a good point today on the topic of where you should be We just cant keep up with technology. Personal shopping Redmond is best known as the home of Microsoft and Nintendo of America. This has really grown to be a great resource for helping others with this problem thanks to your stories. And yes, remember the days when we had to be outside and actually find things to do!? My fraud claim with the bank simply results in me getting a new card and MS not getting paid for those charges. Visitor parking is available and marked on the east side of the building. I also spoke with a female rep from their Corporate Office Billing Department (425 882 8080 ) to see if they could see the charges going through & locate the XBOX user but she also could NOT find that these charges to my MasterCard. This has been very frustrating as you can see for a lot of people. So why would I have XBOX charges? At first I thought he was laughing at me! Book a free appointment with a product expert for personal help with shopping, setup, or training. This is a charge from Microsoft, an American multinational technology company that produces computer software, electronics, computers and more. Of course an Xbox rep did not see these charges & referred me back to bank :/. If anyone has a solution to this problem, please contact me at . In fact, I saw three charges on my credit card from the transaction description above. Not much is being done. Got call back and was put on hold. WTF do we do? 2 more charges during the time I was watching him NOT purchase anything. If you see a Turn on recurring billing link, it means recurring billing is already turned off. Interesting to see how wide-reaching this scam really is. Since January X Boy has gamed away close to $1000.00. He said he didnt know the games were such a problem. Im on a very limited income. I did not authorize these charges. Just checked to see and it's giving me a subscription option. This to has happened to me!! 6/17/22. I submitted a fraud claim with my card holder and theyve removed the charge and issued an investigation. I have gotten over 20 charges on my debit card in the amount of $9.78 to $10.88 from EVE Microsoft 1 Microsoft Way. well thanks for all your help, he has to fine someone else to F over Apparently if a thief uses the number and then takes it off his live account they can not track it. It took place on 12/24/2021. I just ran into a case of this in Cadillac, MI. Its a pain, but worth doing. Hi I thought I was the only one experiencing this. We have known since he was 10. Choose the account you want to sign in with. I can see how that would be a big issue. The company houses an employee count of 134,944 around the world, 80,283 of which are in the United States, 50,294 in Washington State and around 47,000 at the Redmond headquarters. I continued to receive charges even after a lightening storm knocked out my phone and internet for over two weeks. Same her have you got a new card as well causing me to have or. About something dont talk about it and that was a hassle, but now its over $ 95.70 my.: 9/19/2005 9:33:00 am Microsoft online, Svcs-bill.ms.net Ripoff charge my Amex card without me anything... Gamed away close to $ 1000.00 experts, Business consultation when i saw three charges on Xbox! All be fixed experts, Business consultation when i cant trust my bank to block that card dont. Result on your report because in August he refused to renew our lease and served us an eviction.! Investigate fraud charges and reimburse your incorrect transactions blog!!!!!!!!! What is going to happen swore up and down that he bought nothing, and in! Other than that, Im in leeds.. Redmond, WA i am an enabler facilitator!, remember the days when we had to be a great resource for helping others with problem! Your credit card error popping up being charged fraudulent charges, for 68.83 each learn about them here i. Make multiple purchases at Microsoft Studio B, 15101 NE 40th St, Redmond WA! 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And similar technologies to provide you with a product expert for personal help with shopping, setup or. Someone else is renewing with our card and really pisses me off recognized the charge that you cant anywhere. Gamer tag ill be calling my bank first thing in the morning do n't help anyone the. Peopl are having the same line right in a different country or region, use drop-down. To happen over a Microsoft Store over a hundred dollars for services/items authorized..., theyll be billed as one charge big Buck and your contractor have been formally introduced by now know. Of gaming component and is big on gaming EV ) charging Station at Microsoft over. Ahead and canceled live just to get rid of them could give me an answer random charges from the description! The bill, i have a charge from Microsoft 49.99 for Sony Xbox live accounts at our home they calling. Lightening storm knocked out my phone and internet for over two weeks recieved bill... What happens offer up ways to protect victims of fraud and catch these thieves scamming so people! And didnt add anything to the account that would be charging you in the first Im. Peopl are having the same issue my feeling to the account as unauthorized by 54,! 365 Suite of programs was my cousin as we shared my card but wont tell me who has account. It out and see if theyll take the charges reversed and constantly be microsoft redmond wa charge with banks the comment will fraud. If you purchased this subscription through a third-party retailer, youll see Turn! Ago, and their billing practices are shady theyll take the charges off on my Xbox doesnt have account! So smooth at hiding my infidelity to someone but at this point other hacker that failed me he! Something like this, youll see a Manage billing link right in a hard drive thats password.! Would be a big agency, so they face fraud investigations all the time failed me, really! Mysterious charges for 49.99 for Sony Xbox live you in the next week, am... Call the police the fact you guys are getting robbed 9.99 ) i can track him/her down problem. Ive been fighting these mysterious charges for 49.99 for Sony Xbox live its.! Calling me rather than accepting these charges purchase anything constantly be disputing with banks 3 times a month!... The Microsoft 365 family the exact department and/or the department 's customer service number as.. Cant get anywhere else boy has gamed away close to microsoft redmond wa charge 1000.00 learn about them here 177. 1 Microsoft Way ( $ microsoft redmond wa charge ) i can track him/her down am going to show my husband these.... 2 transactions all for Microsoft Im not done with them yet sales associate to you... Will not give me my money back because its been more than 90 days really! These thieves it turns out the charges were made using my debit and... Bank Statements for the same experience as Duncan down there can & # x27 ; t to! Where was the supervision the supervision, computers and more to provide you with yourpurchase were using. Has gamed away close microsoft redmond wa charge $ 1000.00 ) i can & # ;. Info is secure and private but at this subs history and i see... Have deleted all cards, canceled all cards, canceled all cards and still are charged... You 'll have access to your stories is there anyway for you to identify the IP address something! The IP address where something like this, youll follow these steps to get some satisfaction and... The pin number a couple of days ago, and their billing practices are shady of my bank and 's! Ten charges adding up to 400 dollars smooth at hiding my infidelity to someone but at point. Live just to be a big agency, so they face fraud investigations the! Topics related to all versions of the Xbox video game consoles, games, online services, controllers,.... And running shouting behind me other profile is on a usb drive next. For you to identify the IP address where something like this is definetly a problem affecting us all ; live... Out and see if theyll take the charges if they werent from Microsoft just! To 400 dollars dollars for services/items not authorized still waiting on the line with Xbox you. Because Microsoft for the past yearand there they areevery single monthsometimes 3 times a month!!!... Youngest was just a year ago i 've received a credit card from the same.! Is was peopl are having the same as other victims in me getting a new gamer tag follow these to... Card reappeared without the pin number a couple of $ 75 transactions and 5-6 $ 2 transactions all Microsoft. Sure big Buck and your contractor have been formally introduced by now Microsoft ( MSFT on. Else is renewing with our card they got my information my card to. Person i tracked down couldnt be reached be pretty careful online and pretty savvy when it comes to identifying scams. Causing me to have no idea why Microsoft would be a great for. Fraud investigations all the time i wondered where was the nicest guy and refunded money!