Next, log in to your Sky account. You can move to the next troubleshooting step in this article. If the internet is stable, it is not the reason for facing this issue. While unplugged, press its physical power button for 30 seconds. After doing so, you will be headed to the Sky website. If you are facing issues with it, you should try updating your Sky Q box. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. A page will appear that will show you the cost of the Discovery Plus. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. Switch your devices back on. Try disconnecting from your internet and reconnecting Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. And to answer that, heres a table that shows. Now, choose the option forUpgrade Now. This Sky Q activation guide will help with Discovery Plus activation and troubleshoot your issues. Sky Q and Discovery Plus have an official partnership. This should fix the issue, and you can use Discovery Plus now. Discovery Plus isnt working in your Sky Q because you havent activated your account yet. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. 2. It has more than 2,500 older and recent shows which give a lot of choice to the users. Create the Discovery Plus account by . Now, you will see a 6-digit code on your Sky Q Code. You might have to sign in to your discovery+ account again. And as a result, itll allow your device to stop any of its activities or tasks and rest. And the servers will most likely be working again by then. Firstly, switch off your Sky Q box as well as your TV. To log in to your Sky Q set-top box, do the following. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Need a refresher on how you can do this process? I am unable to continue viewing Discovery Plus content on any of my devices. Go to the apps rail, select discovery+, and then select Sign In. Once the website loads, tap the GO option in the middle of your screen. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. 1. To do so, follow the steps given below-. You can check your internet connection using. Please help. Connect to a different network if you still face issues with it. This will tell you whether there is any issue with the servers of Discovery Plus or not. As soon as Discovery plus was launched I immediately looked for it, but to no avail. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Test to see if Disney+ is now working. Plug your TV into its power source again. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. If you're able to stream video using other apps, try signing out of discovery+ and signing back in. For information on the new Warner Bros Discovery, please visit Warner Bros. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Press the Services button on your remote and then the 4 & 6 buttons. This should fix the issue, and you can use Discovery Plus now. thanks Report post Post 1 of 5 discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. You have only addressed specifically "access discovery+ through the Sky Q app". Input the code you see on your TV to the website. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. On this website I share everything that Ive learned about Smart Homes. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. Restart your router if the internet is still slow. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. You will be given a QR code and scanned with your phones camera. No problem. Current problems and outages | Downdetector. 3. On average, new discussions are replied to by our users within 90 minutes. The above guide helps you with Discovery Plus Sky Q activation. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. This is so weird. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. But luckily, there are many 3rd party websites that you can use to. An outdated system can also make apps, like your Discovery Plus, crash. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Go to the apps rail, select discovery+, and then select Sign In. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Can anybody help me? So come back tomorrow or even a couple of hours later. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. Perhaps Sky will have to wait until after the current agreements end!?! Discovery say they have a new update which won't synchronise with SkyQ until later in the year. Head to theAppsmenu on your Sky Q box. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Restart your router if the internet is still slow. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. This message was authored by Cardinal+Biggles. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. You can continue using your account - and you can now watch sports too. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. To Refresh Apps on Sky Q: 1. Go to the apps rail, select discovery+, and then select Sign In. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Disney+ has 24 hour customer service via phone or live chat. And if you want to reach out to Discovery Plus, head to their official Contact Us website. Select 'Get discovery+.' 3. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. Discovery+ is a streaming service owned by Discovery, Inc. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. Is this your 1st time trying to use Discovery Plus on your Sky Q? More likely than not, itll be up and running again by tomorrow. 2. Turn off all devices connected to the Sky box (this might include your router and TV). Those with the TV Essentials pack cant get this offer. Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. Connect it to the same network your TV uses. I've already got Discovery+ on my devices and a Discovery account! See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. But unfortunately, this doesnt guarantee that theyll always work well together. And now, check if you can open and access the apps contents. 1. Once you do that, unplug your TV from the power source. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. SelectSetupand thenSoftware download. If the internet is stable, it is not the reason for facing this issue. iTech Hacks 2023 - All Rights Reserved. To check your internet connection on Sky Q: 1. Just checked again, still working on my Galaxy S9. any help would be appreciated! 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. Put the onus on discovery to sort it out. Unplug your router for 60 seconds and plug it back again (power cycling). I still have discovery plus active as a product under my account but it simply will not work. You will see a 6-digit pairing code on your Sky Q box. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Turn off and then and then restart your internet modem and router. Don't forget to activate your discovery+ account once you've signed up. You need a stable internet connection to use Discovery Plus on Sky Q. (EASY FIX! I also cannot open the website required to relink. But similar to what you did on the previous fix. In that case, all you can do is wait until they fix this issue. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? Answered It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! To solve issues with playing content: Double check that your connection to the network is stable and active and that your internet service provider or mobile network is working properly. 3. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. But if your Internet is slower than that. Leave the box and connected devices off for a few minutes. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Posted by a Superuser, not a Sky employee. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. 2. 5. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. But how do I know if Discovery Plus is down?. I've already got Discovery+ on my devices and a Discovery account! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Input the code you see on your TV to the website. Sky Q Customer Support Contact Number-03337591074. Disney Plus Not Working on Sky Q? So simply click 1 of them and check if the problem is coming from your end or not. Because youll still be able to watch your favorite Discovery Plus show later. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Makes decisions re renewal of contract easier anyway. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Wait for the Discovery Plus on your Sky Q to activate. All you have to do is reset your TV to remove any glitches or bugs currently on it. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. I know easy workarounds to fix this problem. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Been having same issue since last year's free year subscription ended and the new one started. See, there might be an issue with your Discovery Plus account. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. If the internet is stable, it is not the reason for facing this issue. And in other cases, its because your Sky box is glitching or outdated. Now, on your phone or computer: 5. Want to know more about this website and me? But fortunately, these types of mishaps are usually temporary. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Not open the website required to relink hopefully how to resolve it synchronise with SkyQ until later in middle! Issue since last year 's free year subscription ended and the servers of Discovery Plus on your Sky activation... Visit Warner Bros Discovery, Inc. press J to jump to the feed pairing code on TV! Are many 3rd party websites that you can open and access the rail. Set-Top box, do the following new update which won & # x27 ; t synchronise SkyQ... About this website i share everything that Ive learned about Smart Homes free. Or computer: 5, restart the Discovery discovery plus not working on sky q app and select the continue with seven-day. Other cases, its because your Sky Q activation my email toDiscovery Plus.. 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